Research Article
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TURİZM DESTİNASYONLARINDA FAALİYET GÖSTEREN ÜRETİM İŞLETMELERİNDE ÇALIŞANLARIN TERS LOJİSTİK ALGISI

Year 2023, Volume: 10 Issue: 4, 183 - 205, 18.10.2023

Abstract

This study investigates the perceptions of reverse logistics among production companies’ employees in tourism destinations. Reverse logistics manages product returns and their impact on sustainability, which is crucial for businesses in such environments. Quantitative analysis was conducted using survey methodology to collect data from 450 employees in Antalya in August 2019, a renowned tourism destination. Parametric tests were conducted as the scores showed a normal distribution. Various tests such as factor analysis, independent samples t-test, and one-way ANOVA were used to examine the research objectives. The study examines five fundamental aspects of reverse logistics perception: recycling, remanufacturing, product improvement, alternative recycling methods, and refurbishment. The findings indicate a generally low perception of reverse logistics among the participants. There is no statistically significant difference in logistics perception based on gender, age, or income, unlike employees. However, unlike employees, it has been determined that logistics perception differs significantly according to marital status and educational background. It has been determined that unmarried employees have a more favorable attitude toward recycling than married employees. Furthermore, it has been observed that the refurbishing perceptions of primary school graduates' employees are lower. Consequently, unlike their counterparts, this study exposes the logistic perceptions of employees in manufacturing companies in tourism destinations. Results emphasize the significance of promoting sustainable practices in the tourism sector, highlighting the need for a deeper understanding and increased awareness of reverse logistics.

Ethical Statement

Makale verileri 2019 yılı Temmuz ayında toplanmıştır. O dönem mevzuatta etik kurul izni olmadığından, etik kurul izninden muaftır. Saygılarımla.

References

  • Acar, A. Z., & Kara, K. (2014). Tersine Lojistik. İçinde A. Z. Acar ve A. M. Köseoğlu (Editörler), Lojistik Yaklaşımıyla Tedarik Zinciri Yönetimi. Nobel Akademik Yayıncılık.
  • Agrawal, S., Singh, R. K., & Murtaza, Q. (2015). A literature review and perspectives in reverse logistics. Resources, Conservation and Recycling, 97, 76-92.
  • Autry, C. W., Daugherty, P. J., & Glenn Richey, R. (2001). The challenge of reverse logistics in catalog retailing. International Journal of Physical Distribution & Logistics Management, 31(1), 26-37.
  • Büyükkeklik, A., & Ergülen, A. (2016). Tersine Lojistik Çalışmalarının Araştırma Yöntemlerine Göre Sınıflandırılması. Pamukkale Üniversitesi, Sosyal Bilimler Enstitüsü Dergisi, 25(1), 47-73.
  • Carter, C. R., & Ellram, L. M. (1998). Reverse logistics: a review of the literature and framework for future investigation. Journal of Business Logistics, 19(1), 85-102.
  • Castell A., Clift R., France C. (2004). Extended producer responsibility policy in the European Union—a horse or a camel? Journal of Industrial Ecology, 8(1–2), 4-7.
  • Erdal, M., Görçün, Ö. F., Görçün, Ö., & Saygılı, M. S. (2010). Entegre Lojistik Yönetimi. Beta Yayınları.
  • Eyüboğlu, G., & Bastı, M. (2017). Tersine lojistikte karşılaşılan sorunlar ve çözüm önerileri-Türk gıda sektörü örneği.
  • Hall, D. J., Huscroft, J. R., Hazen, B. T., & Hanna, J. B. (2013). Reverse logistics goals, metrics, and challenges: perspectives from industry. International Journal of Physical Distribution & Logistics Management.
  • Howell, D. C. (2012). Statistical methods for psychology. Cengage Learning. İlgün, A. (2010). Katı Atık Yönetimi Ve Ters Lojistik. Namık Kemal Üniversitesi Fen Bilimleri Enstitüsü Yüksek Lisans Tezi.
  • Kalaycı, Ş. (2009). SPSS uygulamalı çok değişkenli istatistik teknikleri. Asil Yayınevi.
  • Kayar, Y. (2015). Ters Lojistik Sürecinde Karşılaşılan Sorunlar Ve Çözümlere İlişkin Nitel Bir Araştırma. Namık Kemal Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı Yüksek Lisans Tezi.
  • Kroon, L., & Vrijens, G. (1995). Returnable containers: an example of reverse logistics. International Journal of Physical Distribution & Logistics Management.
  • Montgomery, D. C. (2017). Design and analysis of experiments. John Wiley & Sons.
  • Mutuku, A. K., & Moronge, M. (2020). Influence of Reverse Logistics on Performance of Food and Beverage Manufacturing Firms in Kenya. International Journal of Supply Chain and Logistics, 4(2), 129-151.
  • Ngadiman, N. I. B., Moeinaddini, M., Ghazali, J. B., & Roslan, N. F. B. (2016). Reverse logistics in food industries: A case study in Malaysia. International Journal of Supply Chain Management, 5(3), 91-95.
  • Pokharel, S., & Mutha, A. (2009). Perspectives in reverse logistics: a review. Resources, Conservation and Recycling, 53(4), 175-182.
  • Rogers, D. S., Lambert, D. M., & Knemeyer, A. M. (2004). The product development and commercialization process. The International Journal of Logistics Management, 15(1), 43-56.
  • Sayın, B. (2017). Katı Atıklarda Tersine Lojistik Üzerine Toplumsal Algı: Gaziantep’te Bir Uygulama Yüksek Lisans Tezi. Hasan Kalyoncu Üniversitesi Sosyal Bilimler Enstitüsü Uluslararası Ticaret Ve Lojistik Anabilim Dalı.
  • Subramanian, N., Gunasekaran, A., Abdulrahman, M., & Liu, C. (2014). Factors for implementing end-of-life product reverse logistics in the Chinese manufacturing sector. International Journal of Sustainable Development & World Ecology, 21(3), 235-245.
  • Tukey, J. W. (1949). Comparing individual means in the analysis of variance. Biometrics, 5(2), 99-114.
  • Yalçı, E. B., Altuğ, N., & Akın, Y. K. (2017). Tüketicilerin Sosyal Sorumluluk Bilinci Doğrultusunda Tersine Lojistiğe Bakış Açıları. Akademik Bakış Uluslararası Hakemli Sosyal Bilimler Dergisi, (60), 383-395.

REVERSE LOGISTIC PERCEPTION OF EMPLOYEES IN PRODUCTION ENTERPRISES OPERATING IN TOURISM DESTINATIONS

Year 2023, Volume: 10 Issue: 4, 183 - 205, 18.10.2023

Abstract

Reverse logistics is mostly applied in sectors where there is production and assembly.
Sending the goods back to the place of production to be recovered or disposed of provides both
cost and environmental advantages. In this context, the environment is crucial for tourism, so
reverse logistics. This study investigates the reverse logistics perceptions of employees of
manufacturing companies in tourism destinations. In August 2019, a survey was used to collect
data from 450 employees working in manufacturing enterprises in Antalya province, an important
tourism destination. Since the data were normally distributed, parametric tests were performed. In
this context, independent samples t-test and one-way ANOVA analyses were performed from
parametric tests. As a result of factor analysis, five dimensions for reverse logistics perception
were obtained. These dimensions are recycling, reproducing, product optimization, alternative
recycling methods and refurbishing. The findings show that employees' perception of reverse
logistics is generally low. Employees' perception of reverse logistics did not show a statistically
significant difference depending on gender, age or income variables. On the other hand, it was
found that the reverse logistics perception of employees showed a statistically significant
difference according to marital status and educational status. According to these results, it has been
determined that single employees have a more positive approach to reverse logistics than married
employees. In addition, it has been observed that employees who graduated from primary school
have a lower perception of refurbishing

References

  • Acar, A. Z., & Kara, K. (2014). Tersine Lojistik. İçinde A. Z. Acar ve A. M. Köseoğlu (Editörler), Lojistik Yaklaşımıyla Tedarik Zinciri Yönetimi. Nobel Akademik Yayıncılık.
  • Agrawal, S., Singh, R. K., & Murtaza, Q. (2015). A literature review and perspectives in reverse logistics. Resources, Conservation and Recycling, 97, 76-92.
  • Autry, C. W., Daugherty, P. J., & Glenn Richey, R. (2001). The challenge of reverse logistics in catalog retailing. International Journal of Physical Distribution & Logistics Management, 31(1), 26-37.
  • Büyükkeklik, A., & Ergülen, A. (2016). Tersine Lojistik Çalışmalarının Araştırma Yöntemlerine Göre Sınıflandırılması. Pamukkale Üniversitesi, Sosyal Bilimler Enstitüsü Dergisi, 25(1), 47-73.
  • Carter, C. R., & Ellram, L. M. (1998). Reverse logistics: a review of the literature and framework for future investigation. Journal of Business Logistics, 19(1), 85-102.
  • Castell A., Clift R., France C. (2004). Extended producer responsibility policy in the European Union—a horse or a camel? Journal of Industrial Ecology, 8(1–2), 4-7.
  • Erdal, M., Görçün, Ö. F., Görçün, Ö., & Saygılı, M. S. (2010). Entegre Lojistik Yönetimi. Beta Yayınları.
  • Eyüboğlu, G., & Bastı, M. (2017). Tersine lojistikte karşılaşılan sorunlar ve çözüm önerileri-Türk gıda sektörü örneği.
  • Hall, D. J., Huscroft, J. R., Hazen, B. T., & Hanna, J. B. (2013). Reverse logistics goals, metrics, and challenges: perspectives from industry. International Journal of Physical Distribution & Logistics Management.
  • Howell, D. C. (2012). Statistical methods for psychology. Cengage Learning. İlgün, A. (2010). Katı Atık Yönetimi Ve Ters Lojistik. Namık Kemal Üniversitesi Fen Bilimleri Enstitüsü Yüksek Lisans Tezi.
  • Kalaycı, Ş. (2009). SPSS uygulamalı çok değişkenli istatistik teknikleri. Asil Yayınevi.
  • Kayar, Y. (2015). Ters Lojistik Sürecinde Karşılaşılan Sorunlar Ve Çözümlere İlişkin Nitel Bir Araştırma. Namık Kemal Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı Yüksek Lisans Tezi.
  • Kroon, L., & Vrijens, G. (1995). Returnable containers: an example of reverse logistics. International Journal of Physical Distribution & Logistics Management.
  • Montgomery, D. C. (2017). Design and analysis of experiments. John Wiley & Sons.
  • Mutuku, A. K., & Moronge, M. (2020). Influence of Reverse Logistics on Performance of Food and Beverage Manufacturing Firms in Kenya. International Journal of Supply Chain and Logistics, 4(2), 129-151.
  • Ngadiman, N. I. B., Moeinaddini, M., Ghazali, J. B., & Roslan, N. F. B. (2016). Reverse logistics in food industries: A case study in Malaysia. International Journal of Supply Chain Management, 5(3), 91-95.
  • Pokharel, S., & Mutha, A. (2009). Perspectives in reverse logistics: a review. Resources, Conservation and Recycling, 53(4), 175-182.
  • Rogers, D. S., Lambert, D. M., & Knemeyer, A. M. (2004). The product development and commercialization process. The International Journal of Logistics Management, 15(1), 43-56.
  • Sayın, B. (2017). Katı Atıklarda Tersine Lojistik Üzerine Toplumsal Algı: Gaziantep’te Bir Uygulama Yüksek Lisans Tezi. Hasan Kalyoncu Üniversitesi Sosyal Bilimler Enstitüsü Uluslararası Ticaret Ve Lojistik Anabilim Dalı.
  • Subramanian, N., Gunasekaran, A., Abdulrahman, M., & Liu, C. (2014). Factors for implementing end-of-life product reverse logistics in the Chinese manufacturing sector. International Journal of Sustainable Development & World Ecology, 21(3), 235-245.
  • Tukey, J. W. (1949). Comparing individual means in the analysis of variance. Biometrics, 5(2), 99-114.
  • Yalçı, E. B., Altuğ, N., & Akın, Y. K. (2017). Tüketicilerin Sosyal Sorumluluk Bilinci Doğrultusunda Tersine Lojistiğe Bakış Açıları. Akademik Bakış Uluslararası Hakemli Sosyal Bilimler Dergisi, (60), 383-395.
There are 22 citations in total.

Details

Primary Language English
Subjects Tourism Policy
Journal Section Research Article
Authors

Halil İbrahim Karakan 0000-0003-3335-0923

Publication Date October 18, 2023
Published in Issue Year 2023 Volume: 10 Issue: 4

Cite

APA Karakan, H. İ. (2023). REVERSE LOGISTIC PERCEPTION OF EMPLOYEES IN PRODUCTION ENTERPRISES OPERATING IN TOURISM DESTINATIONS. Avrasya Sosyal Ve Ekonomi Araştırmaları Dergisi, 10(4), 183-205.