Research Article
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Year 2018, Volume: 10 Issue: 2, 0 - 0, 31.12.2018

Abstract

References

  • Abagail McWilliams & Donald Siegel. “Corporate Social Responsibility: A Theory of The Firm Perspective”. Academy of Management Review, 26:1, 2001, 117- 127.
  • Alexander Dahlsrud. “How Corporate Social Responsibility is Defined: An Analysis of 37 Definitions”, Corporate Social Responsibility and Environmental Management, 15:1, 2008, 1-13.
  • Ante Glavas & Lindsey N. Godwin. “Is The Perception of ‘Goodness’ Good Enough? Exploring The Relationship between Perceived Corporate Social Responsibility and Employee Organizational Identification”. Journal of Business Ethics, 114:1, 2013, 15-27.
  • Archie B Carroll. “A Three-Dimensional Conceptual Model of Corporate Performance”. Academy of Management Review, 4(4), 1979, 497-505.
  • Archie B Carroll. “The Pyramid of Corporate Social Responsibility: Toward The Moral Management of Organizational Stakeholders”, Business Horizons, 34:4, 1991, 39-48.
  • Baron Reuben M. & Kenny David A. "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations". Journal of Personality and Social Psychology, 51:6, 1986, 1173-1182.
  • Christian M. Ringle, Wende, S., Becker, J.-M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH, Retrieved from http://www.smartpls.com.
  • Christina G. Chi & Doğan Gürsoy. “Employee Satisfaction, Customer Satisfaction, and Financial Performance: An Empirical Examination”. International Journal of Hospitality Management, 28:2, 2009, 245-253.
  • Chung-Jen Wang. “Do Ethical and Sustainable Practices Matter? Effects of Corporate Citizenship On Business Performance in The Hospitality Industry”, International Journal of Contemporary Hospitality Management, 26:6, 2014, 930-947.
  • Claes Fornell & David F. Larcker. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error”. Journal of Marketing Research, 18:1, 1981, 39-50.
  • Claes Fornell, Michael D. Johnson, Eugene W. Anderson, Jaesung Cha & Barbara Everitt. “The American Customer Satisfaction Index: Nature, Purpose and Findings”. Journal of Marketing, 60:4, 1996, 7-18.
  • Dane K. Peterson. “The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment”. Business & Society, 43:3, 2004, 296-319.
  • David A. Jones. “Does Serving The Community also Serve The Company? Using Organizational Identification and Social Exchange Theories to Understand Employee Responses to A Volunteerism Programme”. Journal of Occupational and Organizational Psychology, 83:4, 2010, 857-878.
  • Deborah E. Rupp, Jyoti Ganapathi, Ruth V. Aguilera & Cynthia A. Williams. “Employee Reactions to Corporate Social Responsibility: An Organizational Justice Framework”. Journal of Organizational Behavior, 27:4, 2006, 537-543.
  • Deborah E. Rupp, Michael Bashshur & Hui Liao “Justice Climate Past, Present, and Future: Models Of Structure and Emergence”. In Multi-level issues in organizations and time. Emerald Group Publishing Limited, 2007, 357-396
  • Deniz Kucukusta, Amy Mak & Xavier Chan. “Corporate Social Responsibility Practices in Four and Five-Star Hotels: Perspectives from Hong Kong Visitors” International Journal of Hospitality Management, 34, 2013, 19-30.
  • Eojina Kim & Sunny Ham. “Restaurants’ Disclosure of Nutritional Information as a Corporate Social Responsibility Initiative: Customers’ Attitudinal and Behavioral Responses”. International Journal of Hospitality Management, 55, 2016, 96-106.
  • Erhan Boğan & Bekir Bora Dedeoğlu. “The Effects of Perceived Behavioral Integrity of Supervisors on Employee Outcomes: Moderating Effects of Tenure”. Journal of Hospitality Marketing & Management, 26:5, 2017b, 1-21.
  • Erhan Boğan & Bekir Bora Dedeoğlu. “The Link Between Perceived Corporate Social Responsibility, Commitment to The Tourism Industry and Willigness to Recommend The Organization”, 7th Advances in Hospitality & Tourism Marketing and Management (AHTMM) Conference Fagamusta/Cyprus, 2017a, 120-134.
  • Erhan Boğan, Şevki Ulama & Mehmet Sarıışık. “Zincir ve Grup Otel İşletmelerinin Kurumsal Sosyal Sorumluluk Faaliyetlerini Duyurmada Web Sitelerinin Etkinliği Üzerine Bir Araştırma:Türkiye Örneği”, International Conference on Eurasian Economies, Kaposvar/Hungary, 2016, 727-733
  • Fred Mael & Blake E. Ashforth. “Alumni and Their Alma Mater: A Partial Test of The Reformulated Model of Organizational Identification”. Journal of Organizational Behavior, 13:2, 1992, 103-123.
  • Garry A. Gelade & Stephen Young. “Test of A Service Profit Chain Model in The Retail Banking Sector”. Journal Of Occupational and Organizational Psychology, 78:1, 2005, 1-22.
  • Geraldine Marique & Florence Stinglhamber. “Identification to Proximal Targets and Affective Organizational Commitment: The Mediating Role of Organizational Identification”. Journal of Personnel Psychology, 10:3, 2011, 107-117.
  • Hae-Ryong Kim, Moonkyu Lee, Hyoung-Tark Lee & Na-Min Kim. “Corporate Social Responsibility and Employee–Company Identification”. Journal of Business Ethics, 95:4, 2010, 557-569.
  • Halil Nadiri & Cem Tanova. “An Investigation of The Role of Justice in Turnover Intentions, Job Satisfaction, and Organizational Citizenship Behavior in Hospitality Industry”. International Journal of Hospitality Management, 29:1, 2010, 33-41.
  • Henri Tajfel & John Turner. “An Integrative Theory of Intergroup Conflict”. The Social Psychology of Intergroup Relations, 1979, 33-47.
  • Hui Fu, Ben Haobin Ye & Rob Law. “You Do Well and I Do Well? The Behavioral Consequences of Corporate Social Responsibility”. International Journal of Hospitality Management, 40, 2014, 62-70.
  • Hyelin Lina Kim, Yinyoung Rhou, Muzaffer Uysal & Nakyung Kwon. “An Examination of The Links Between Corporate Social Responsibility (CSR) and Its Internal Consequences”. International Journal of Hospitality Management, 61, 2017, 26-34.
  • Ing-Sang Hwang & Der-Jang Chi. “Relationships among Internal Marketing, Employee Job Satisfaction and International Hotel Performance: An Empirical Study”. International Journal of Management, 22:2, 2005, 285.
  • James E. Mattingly & Shawn L. Berman. “Measurement of Corporate Social Action Discovering Taxonomy in The Kinder Lydenburg Domini Ratings Data”. Business & Society, 45:1, 2006, 20-46.
  • James L. Heskett & Leonard A. Schlesinger. “Putting The Service-Profit Chain to Work”. Harvard Business Review, 72:2, 1994, 164–174.
  • Jane Collier & Rafael Esteban. “Corporate Social Responsibility and Employee Commitment”. Business Ethics: A European Review, 16:1, 2007, 19-33.
  • Jane E. Dutton, Janet M. Dukerich & Celia V. Harquail, V. “Organizational Images and Member Identification”. Administrative Science Quarterly, 39:2, 1994, 239- 263.
  • Jörg Henseler, Christian M. Ringle & Rudolf R. Sinkovics. “The Use of Partial Least Squares Path Modeling in International Marketing”, In R. R. Sinkovics, & P. N. Ghauri (Eds.), New Challenges to International Marketing Advances in International Marketing (ss. 277-319). Bingley, UK: Emerald Group Publishing. Jose Varela González & Teresa Garcia Garazo. “Structural Relationships between Organizational Service Orientation, Contact Employee Job Satisfaction and Citizenship Behavior”. International Journal of Service Industry Management, 17:1, 2006, 23-50.
  • Joseph F. Hair, Christian M. Ringle, Marko Sarstedt. “PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19:2, 2011, 139-152.
  • Joseph F. Hair, G. Tomas M. Hult, Christian M. Ringle & Marko Sarstedt . “A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)”. 2014, Thousand Oaks: SAGE Publications.
  • Joseph F. Hair, William C. Black, Barry J. Babin & Rolph E. Anderson. “Multivariate Data Analysis” 7th edition, 2009, New York, NY: Prentice Hall. Jungsun (Sunny) Kim, Hak Jun Song & Choongi-Ki Lee.“Effects of Corporate Social Responsibility and Internal Marketing on Organizational Commitment and Turnover Intentions”. International Journal of Hospitality Management, 55, 2016, 25-32.
  • Kristopher J. Preacher & Geoffrey J. Leonardelli. “Calculation for the Sobel Test”. 2001. http://quantpsy.org/sobel/sobel.htm.
  • Lise M. Saari & Timothy A. Judge. “Employee Attitudes and Job Satisfaction”. Human Resource Management, 43:4, 2004, 395-407.
  • Locke, E. A. (1976). The nature and consequences of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial organizational psychology (ss. 297– 1349). Chicago, IL: Rand McNally.
  • Margaret L. Williams & Talya N. Bauer. “The Effect of A Managing Diversity Policy on Organizational Attractiveness”. Group & Organization Management, 19:3, 1994, 295-308.
  • Meral Akyüz & Filiz Dalkılıç Yılmaz. “Konaklama İşletmelerinde Örgütsel Özdeşleşme Ve Örgütsel İletişimin İşgörenlerin İşten Ayrılma Niyetine Etkisi”. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(2), 2015, 138-143.
  • Michael E. Sobel. “Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models”. Sociological Methodology, 13, 1982, 290-312.
  • Muharrem Tuna & Murat Yeşiltaş. “Etik İklim, İşe Yabancılaşma ve Örgütsel Özdeşleşmenin İşten Ayrılma Niyeti Üzerindeki Etkisi: Otel İşletmelerinde Bir Araştırma”. Anatolia: Turizm Araştırmaları Dergisi, 25:1, 2014, 105-117.
  • Noel Yee-Man Siu, Tracy Jun-Feng Zhang & Ho-Yan Kwan. “Effect of Corporate Social Responsibility, Customer Attribution and Prior Expectation on PostRecovery Satisfaction”. International Journal of Hospitality Management, 43, 2014, 87-97.
  • Paul C. Godfrey, Craig B. Merrill & Jared M. Hansen. “The Relationship between Corporate Social Responsibility and Shareholder Value: An Empirical Test of The Risk Management Hypothesis”. Strategic Management Journal, 30:4, 2009, 425- 445.
  • Poitr Zientara, Lech Kujawski & Paulina Bohdanowicz-Godfrey. “Corporate Social Responsibility and Employee Attitudes: Evidence from A Study of Polish Hotel Employees”. Journal of Sustainable Tourism, 23:6, 2015, 859-880.
  • Rolf Van Dick, Oliver Christ, Jost Stellmacher, Ulrich Wagner, Oliver Ahlswede, Cornelia Grubba, Martin Hauptmeier, Corinna Höhfeld, Kai Moltzen & Patrick A.Tissington (2004). “Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction”. British Journal of Management, 15:4, 2004, 351-360.
  • Russell Cropanzano, Baryy Goldman & Robert Folger. “Deontic Justice: The Role of Moral Principles in Workplace Fairness”. Journal Of Organizational Behavior, 24:8, 2003, 1019-1024.
  • Ruth V. Aguilera, Deborah E. Rupp, Cynthia A Williams & Jyoti Ganapathi . “Putting the S back in Corporate Social Responsibility: A Multilevel Theory of Social Change in Organizations”. Academy of Management Review, 32:3, 2007, 836-863.
  • Shuili Du, Valerie Swaen, Adam Lindgreen, & Sankar Sen, S. “The Roles of Leadership Styles in Corporate Social Responsibility”. Journal of Business Ethics, 114:1, 2013, 155-169.
  • Sibel Yamak. “Kurumsal Sosyal Sorumluluk Kavramının Gelişimi”, Beta Yayınları, 2007, İstanbul.
  • World Business Council for Sustainable Development (WBCSD). 1999. “Corporate Social Responsibility: Meeting Changing Expectations”, Cenevre. Yong-Ki Lee, Joowon Choi, Bo-Young Moon & Barry J. Babin. “Codes of Ethics, Corporate Philanthropy, and Employee Responses”. International Journal of Hospitality Management, 39, 2014, 97-106.
  • Yong-Ki Lee, Young “Sally” Kim, Kyung Hee Lee, Dong-xin Li. “The Impact of CSR on Relationship Quality and Relationship Outcomes: A Perspective of Service Employees”, International Journal of Hospitality Management, 31:3, 2012, 745-756.
  • Zheng Gu & Ricardo Chi Sen Siu. “Drivers of Job Satisfaction as Related to Work Performance in Macao Casino Hotels: An Investigation Based on Employee Survey”. International Journal of Contemporary Hospitality Management, 21:5, 2009, 561-578.

PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION

Year 2018, Volume: 10 Issue: 2, 0 - 0, 31.12.2018

Abstract

The main purpose of the present study is to examine the mediating role of
organizational identification in the relationship between perceived corporate social
responsibility and job satisfaction. Within this scope, data were collected via
questionnaires from the students studying tourism at bachelor’s degree in Sakarya
University and working as intern in hotel industry. Partial least squares of
structural equation modeling (PLS-SEM) was utilized for testing the research
model. In the present study where the perception of corporate social responsibility
was examined within the scope of stakeholders, it was found that customer and
environment-oriented social responsibility perceptions had positive effect on
organizational identification. On the other hand, job satisfaction was affected only from employee-oriented social responsibility perception in a positive and
significant way. In addition, a significant full mediation role was observed in the
relationship between the perceptions of environment-oriented social responsibility
activities and job satisfaction levels. In line with the findings, particular
recommendations were provided to the practitioners. 

References

  • Abagail McWilliams & Donald Siegel. “Corporate Social Responsibility: A Theory of The Firm Perspective”. Academy of Management Review, 26:1, 2001, 117- 127.
  • Alexander Dahlsrud. “How Corporate Social Responsibility is Defined: An Analysis of 37 Definitions”, Corporate Social Responsibility and Environmental Management, 15:1, 2008, 1-13.
  • Ante Glavas & Lindsey N. Godwin. “Is The Perception of ‘Goodness’ Good Enough? Exploring The Relationship between Perceived Corporate Social Responsibility and Employee Organizational Identification”. Journal of Business Ethics, 114:1, 2013, 15-27.
  • Archie B Carroll. “A Three-Dimensional Conceptual Model of Corporate Performance”. Academy of Management Review, 4(4), 1979, 497-505.
  • Archie B Carroll. “The Pyramid of Corporate Social Responsibility: Toward The Moral Management of Organizational Stakeholders”, Business Horizons, 34:4, 1991, 39-48.
  • Baron Reuben M. & Kenny David A. "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations". Journal of Personality and Social Psychology, 51:6, 1986, 1173-1182.
  • Christian M. Ringle, Wende, S., Becker, J.-M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH, Retrieved from http://www.smartpls.com.
  • Christina G. Chi & Doğan Gürsoy. “Employee Satisfaction, Customer Satisfaction, and Financial Performance: An Empirical Examination”. International Journal of Hospitality Management, 28:2, 2009, 245-253.
  • Chung-Jen Wang. “Do Ethical and Sustainable Practices Matter? Effects of Corporate Citizenship On Business Performance in The Hospitality Industry”, International Journal of Contemporary Hospitality Management, 26:6, 2014, 930-947.
  • Claes Fornell & David F. Larcker. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error”. Journal of Marketing Research, 18:1, 1981, 39-50.
  • Claes Fornell, Michael D. Johnson, Eugene W. Anderson, Jaesung Cha & Barbara Everitt. “The American Customer Satisfaction Index: Nature, Purpose and Findings”. Journal of Marketing, 60:4, 1996, 7-18.
  • Dane K. Peterson. “The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment”. Business & Society, 43:3, 2004, 296-319.
  • David A. Jones. “Does Serving The Community also Serve The Company? Using Organizational Identification and Social Exchange Theories to Understand Employee Responses to A Volunteerism Programme”. Journal of Occupational and Organizational Psychology, 83:4, 2010, 857-878.
  • Deborah E. Rupp, Jyoti Ganapathi, Ruth V. Aguilera & Cynthia A. Williams. “Employee Reactions to Corporate Social Responsibility: An Organizational Justice Framework”. Journal of Organizational Behavior, 27:4, 2006, 537-543.
  • Deborah E. Rupp, Michael Bashshur & Hui Liao “Justice Climate Past, Present, and Future: Models Of Structure and Emergence”. In Multi-level issues in organizations and time. Emerald Group Publishing Limited, 2007, 357-396
  • Deniz Kucukusta, Amy Mak & Xavier Chan. “Corporate Social Responsibility Practices in Four and Five-Star Hotels: Perspectives from Hong Kong Visitors” International Journal of Hospitality Management, 34, 2013, 19-30.
  • Eojina Kim & Sunny Ham. “Restaurants’ Disclosure of Nutritional Information as a Corporate Social Responsibility Initiative: Customers’ Attitudinal and Behavioral Responses”. International Journal of Hospitality Management, 55, 2016, 96-106.
  • Erhan Boğan & Bekir Bora Dedeoğlu. “The Effects of Perceived Behavioral Integrity of Supervisors on Employee Outcomes: Moderating Effects of Tenure”. Journal of Hospitality Marketing & Management, 26:5, 2017b, 1-21.
  • Erhan Boğan & Bekir Bora Dedeoğlu. “The Link Between Perceived Corporate Social Responsibility, Commitment to The Tourism Industry and Willigness to Recommend The Organization”, 7th Advances in Hospitality & Tourism Marketing and Management (AHTMM) Conference Fagamusta/Cyprus, 2017a, 120-134.
  • Erhan Boğan, Şevki Ulama & Mehmet Sarıışık. “Zincir ve Grup Otel İşletmelerinin Kurumsal Sosyal Sorumluluk Faaliyetlerini Duyurmada Web Sitelerinin Etkinliği Üzerine Bir Araştırma:Türkiye Örneği”, International Conference on Eurasian Economies, Kaposvar/Hungary, 2016, 727-733
  • Fred Mael & Blake E. Ashforth. “Alumni and Their Alma Mater: A Partial Test of The Reformulated Model of Organizational Identification”. Journal of Organizational Behavior, 13:2, 1992, 103-123.
  • Garry A. Gelade & Stephen Young. “Test of A Service Profit Chain Model in The Retail Banking Sector”. Journal Of Occupational and Organizational Psychology, 78:1, 2005, 1-22.
  • Geraldine Marique & Florence Stinglhamber. “Identification to Proximal Targets and Affective Organizational Commitment: The Mediating Role of Organizational Identification”. Journal of Personnel Psychology, 10:3, 2011, 107-117.
  • Hae-Ryong Kim, Moonkyu Lee, Hyoung-Tark Lee & Na-Min Kim. “Corporate Social Responsibility and Employee–Company Identification”. Journal of Business Ethics, 95:4, 2010, 557-569.
  • Halil Nadiri & Cem Tanova. “An Investigation of The Role of Justice in Turnover Intentions, Job Satisfaction, and Organizational Citizenship Behavior in Hospitality Industry”. International Journal of Hospitality Management, 29:1, 2010, 33-41.
  • Henri Tajfel & John Turner. “An Integrative Theory of Intergroup Conflict”. The Social Psychology of Intergroup Relations, 1979, 33-47.
  • Hui Fu, Ben Haobin Ye & Rob Law. “You Do Well and I Do Well? The Behavioral Consequences of Corporate Social Responsibility”. International Journal of Hospitality Management, 40, 2014, 62-70.
  • Hyelin Lina Kim, Yinyoung Rhou, Muzaffer Uysal & Nakyung Kwon. “An Examination of The Links Between Corporate Social Responsibility (CSR) and Its Internal Consequences”. International Journal of Hospitality Management, 61, 2017, 26-34.
  • Ing-Sang Hwang & Der-Jang Chi. “Relationships among Internal Marketing, Employee Job Satisfaction and International Hotel Performance: An Empirical Study”. International Journal of Management, 22:2, 2005, 285.
  • James E. Mattingly & Shawn L. Berman. “Measurement of Corporate Social Action Discovering Taxonomy in The Kinder Lydenburg Domini Ratings Data”. Business & Society, 45:1, 2006, 20-46.
  • James L. Heskett & Leonard A. Schlesinger. “Putting The Service-Profit Chain to Work”. Harvard Business Review, 72:2, 1994, 164–174.
  • Jane Collier & Rafael Esteban. “Corporate Social Responsibility and Employee Commitment”. Business Ethics: A European Review, 16:1, 2007, 19-33.
  • Jane E. Dutton, Janet M. Dukerich & Celia V. Harquail, V. “Organizational Images and Member Identification”. Administrative Science Quarterly, 39:2, 1994, 239- 263.
  • Jörg Henseler, Christian M. Ringle & Rudolf R. Sinkovics. “The Use of Partial Least Squares Path Modeling in International Marketing”, In R. R. Sinkovics, & P. N. Ghauri (Eds.), New Challenges to International Marketing Advances in International Marketing (ss. 277-319). Bingley, UK: Emerald Group Publishing. Jose Varela González & Teresa Garcia Garazo. “Structural Relationships between Organizational Service Orientation, Contact Employee Job Satisfaction and Citizenship Behavior”. International Journal of Service Industry Management, 17:1, 2006, 23-50.
  • Joseph F. Hair, Christian M. Ringle, Marko Sarstedt. “PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19:2, 2011, 139-152.
  • Joseph F. Hair, G. Tomas M. Hult, Christian M. Ringle & Marko Sarstedt . “A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)”. 2014, Thousand Oaks: SAGE Publications.
  • Joseph F. Hair, William C. Black, Barry J. Babin & Rolph E. Anderson. “Multivariate Data Analysis” 7th edition, 2009, New York, NY: Prentice Hall. Jungsun (Sunny) Kim, Hak Jun Song & Choongi-Ki Lee.“Effects of Corporate Social Responsibility and Internal Marketing on Organizational Commitment and Turnover Intentions”. International Journal of Hospitality Management, 55, 2016, 25-32.
  • Kristopher J. Preacher & Geoffrey J. Leonardelli. “Calculation for the Sobel Test”. 2001. http://quantpsy.org/sobel/sobel.htm.
  • Lise M. Saari & Timothy A. Judge. “Employee Attitudes and Job Satisfaction”. Human Resource Management, 43:4, 2004, 395-407.
  • Locke, E. A. (1976). The nature and consequences of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial organizational psychology (ss. 297– 1349). Chicago, IL: Rand McNally.
  • Margaret L. Williams & Talya N. Bauer. “The Effect of A Managing Diversity Policy on Organizational Attractiveness”. Group & Organization Management, 19:3, 1994, 295-308.
  • Meral Akyüz & Filiz Dalkılıç Yılmaz. “Konaklama İşletmelerinde Örgütsel Özdeşleşme Ve Örgütsel İletişimin İşgörenlerin İşten Ayrılma Niyetine Etkisi”. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(2), 2015, 138-143.
  • Michael E. Sobel. “Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models”. Sociological Methodology, 13, 1982, 290-312.
  • Muharrem Tuna & Murat Yeşiltaş. “Etik İklim, İşe Yabancılaşma ve Örgütsel Özdeşleşmenin İşten Ayrılma Niyeti Üzerindeki Etkisi: Otel İşletmelerinde Bir Araştırma”. Anatolia: Turizm Araştırmaları Dergisi, 25:1, 2014, 105-117.
  • Noel Yee-Man Siu, Tracy Jun-Feng Zhang & Ho-Yan Kwan. “Effect of Corporate Social Responsibility, Customer Attribution and Prior Expectation on PostRecovery Satisfaction”. International Journal of Hospitality Management, 43, 2014, 87-97.
  • Paul C. Godfrey, Craig B. Merrill & Jared M. Hansen. “The Relationship between Corporate Social Responsibility and Shareholder Value: An Empirical Test of The Risk Management Hypothesis”. Strategic Management Journal, 30:4, 2009, 425- 445.
  • Poitr Zientara, Lech Kujawski & Paulina Bohdanowicz-Godfrey. “Corporate Social Responsibility and Employee Attitudes: Evidence from A Study of Polish Hotel Employees”. Journal of Sustainable Tourism, 23:6, 2015, 859-880.
  • Rolf Van Dick, Oliver Christ, Jost Stellmacher, Ulrich Wagner, Oliver Ahlswede, Cornelia Grubba, Martin Hauptmeier, Corinna Höhfeld, Kai Moltzen & Patrick A.Tissington (2004). “Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction”. British Journal of Management, 15:4, 2004, 351-360.
  • Russell Cropanzano, Baryy Goldman & Robert Folger. “Deontic Justice: The Role of Moral Principles in Workplace Fairness”. Journal Of Organizational Behavior, 24:8, 2003, 1019-1024.
  • Ruth V. Aguilera, Deborah E. Rupp, Cynthia A Williams & Jyoti Ganapathi . “Putting the S back in Corporate Social Responsibility: A Multilevel Theory of Social Change in Organizations”. Academy of Management Review, 32:3, 2007, 836-863.
  • Shuili Du, Valerie Swaen, Adam Lindgreen, & Sankar Sen, S. “The Roles of Leadership Styles in Corporate Social Responsibility”. Journal of Business Ethics, 114:1, 2013, 155-169.
  • Sibel Yamak. “Kurumsal Sosyal Sorumluluk Kavramının Gelişimi”, Beta Yayınları, 2007, İstanbul.
  • World Business Council for Sustainable Development (WBCSD). 1999. “Corporate Social Responsibility: Meeting Changing Expectations”, Cenevre. Yong-Ki Lee, Joowon Choi, Bo-Young Moon & Barry J. Babin. “Codes of Ethics, Corporate Philanthropy, and Employee Responses”. International Journal of Hospitality Management, 39, 2014, 97-106.
  • Yong-Ki Lee, Young “Sally” Kim, Kyung Hee Lee, Dong-xin Li. “The Impact of CSR on Relationship Quality and Relationship Outcomes: A Perspective of Service Employees”, International Journal of Hospitality Management, 31:3, 2012, 745-756.
  • Zheng Gu & Ricardo Chi Sen Siu. “Drivers of Job Satisfaction as Related to Work Performance in Macao Casino Hotels: An Investigation Based on Employee Survey”. International Journal of Contemporary Hospitality Management, 21:5, 2009, 561-578.
There are 55 citations in total.

Details

Primary Language English
Journal Section Research Article
Authors

Erhan Boğan

Oğuz Türkay

Bekir Bora Dedeoğlu

Publication Date December 31, 2018
Published in Issue Year 2018 Volume: 10 Issue: 2

Cite

APA Boğan, E., Türkay, O., & Dedeoğlu, B. B. (2018). PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION. International Journal of Business and Management Studies, 10(2).
AMA Boğan E, Türkay O, Dedeoğlu BB. PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION. IJBMS. December 2018;10(2).
Chicago Boğan, Erhan, Oğuz Türkay, and Bekir Bora Dedeoğlu. “PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION”. International Journal of Business and Management Studies 10, no. 2 (December 2018).
EndNote Boğan E, Türkay O, Dedeoğlu BB (December 1, 2018) PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION. International Journal of Business and Management Studies 10 2
IEEE E. Boğan, O. Türkay, and B. B. Dedeoğlu, “PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION”, IJBMS, vol. 10, no. 2, 2018.
ISNAD Boğan, Erhan et al. “PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION”. International Journal of Business and Management Studies 10/2 (December 2018).
JAMA Boğan E, Türkay O, Dedeoğlu BB. PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION. IJBMS. 2018;10.
MLA Boğan, Erhan et al. “PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION”. International Journal of Business and Management Studies, vol. 10, no. 2, 2018.
Vancouver Boğan E, Türkay O, Dedeoğlu BB. PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION. IJBMS. 2018;10(2).