Abstract
Küreselleşme ile meydana gelen değişim ve gelişmeler, teknolojinin aktif ve yaygın halde kullanılması, tüm sektörlerde değişimi ve yenilenmeyi beraberinde getirmiştir. Bu gelişmelerden etkilenen turizm sektörü, zaman içerisinde farklılık göstermeye başlayan turist talep ve ihtiyaçlarını karşılayabilmek adına akıllı teknolojileri kullanmaya başlamıştır. Turizm sektöründe akıllı teknolojilerin sıkça kullanıldığı alanlardan biri de, akıllı şehir kavramından türemiş olan akıllı destinasyonlardır. Başarılı turist deneyimini sağlamak, sürdürülebilir, yenilikçi, son teknoloji alt yapısına sahip destinasyonlar oluşturmak ve rekabet düzeyini arttırmak amacıyla destinasyon yönetim örgütlerinin, destinasyonları akıllı hale getirmek için zaman ve kaynak ayırdığı görülmektedir. Bu bağlamda akıllı şehir ve akıllı destinasyon kavramlarının anlaşılması ve akıllı destinasyon uygulama örneklerini ortaya koymak önem arz etmektedir. Bu amaçla çalışmada, akıllı şehir ve akıllı destinasyon kavramları değerlendirilmiş, akıllı destinasyon uygulamalarına yer verilmiştir.
References
- Buhalis, D., Amaranggana, A. (2014). Smart Tourism Destinations. Information and Communication Technologies in Tourism, 553-564.
- Buhalis, D. ve Amaranggana, A. (2013). Information and Communication Technologies in Tourism 2014. Information and Communication Technologies in Tourism 2014, 553–564. doi:10.1007/978-3-319-03973-2
- Çelik, P., & Topsakal, Y. (2017). Akıllı turizm destinasyonları: Antalya destinasyonunun akıllı turizm uygulamalarının incelenmesi. Seyahat ve Otel İşletmeciliği Dergisi, 14(3), 149-166.
- Cohen, B. (2012) Blockchain Cities and the Smart Cities Wheel https://medium.com/iomob/blockchain-cities-and-the-smart-cities-wheel-9f65c2f32c36
- Duran, G., & Uygur, S. M. (2019). Akıllı Turizm Destinasyonları Kapsamında Ankara’nın Akıllı Turizm Uygulamalarına Yönelik Bir Araştırma. 3. Uluslararası Turizmin Geleceği Kongresi: İnovasyon, Girişimcilik ve Sürdürebilirlik Kongresi.
- Guo, Y., Liu, H., Chai, Y. (2014). The Embedding Convergence of Smart Cities and Tourism Internet of Things in Chine: An Advance Perspective. An International Journal of Akdeniz University Tourism Faculty, 2(1), 54-69.
- Gretzel, U., Ham, J. ve Koo, C. (2018). Creating the City Destination of the Future: The Case of Smart Seoul, 199–214. doi:10.1007/978-981-10-8426-3_12 Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for smarter cities. IBM Journal of research and development, 54(4), 1-16.
- Lamsfus, C., Martin, D., Alzua-Sorzabal, A., Manzenera, E. T. (2015). Smart Tourism Destinations: An Extended Conception of Smart Cities Focusing on Human Mobility. Information and Communication Technologies in Tourism 2015, Springer
- Lee, C. S., Hwang, Y. K., & Jang, H. Y. (2018). Moderating Effect of Growth Mindset on the Relationship between Attitude toward Tourism and Meaning in Life. International Journal of Pure and Applied Mathematics, 120(6), 5523-5540.
- Liberato, P., Alen, E., & Liberato, D. (2018). Smart tourism destination triggers consumer experience: the case of Porto. European Journal of Management and Business Economics.
- Lopez De Avila, A. (2015). Smart Destinations: XXI Century Tourism. In Presented at the ENTER2015 conference on information and communication technologies in tourism, Lugano, Switzerland, February 4-6
- Neuhofer, B., Buhalis, D., Ladkin, A. (2012). Conceptualising Technology Enhanced Destination Experiences. Journal of Destination Marketing & Management, 1(1– 2): 36-46.
- SEGITTUR, (2015). Smart Destinations Report: Building the Future. https://www.segittur.es/en/inicio/index.html
- Femenia-Serra, F., Neuhofer, B., & Ivars-Baidal, J. A. (2019). Towards a conceptualisation of smart tourists and their role within the smart destination scenario. The Service Industries Journal, 39(2), 109-133.
- Wang, X., Li, X., Zhen, F., Zhang, J. (2016). How Smart Is Your Tourist Attraction?: Measuring Tourist Preferences Of Smart Tourism Attractions Via A FCEM-AHP 165 And IPA Approach. http://dx.doi.org/10.1016/j.tourman.2015.12.003
- Xiang, Z., Tussyadiah, I., Buhalis, D. (2015). Smart Destinations: Foundations, Analytics, and Applications. Journal of Destination Marketing & Management, Elsevier, https://www.tussyadiah.com/JDMM_Editorial.pdf
- Yavuz, M. C. (2019). Akıllı destinasyon: Turizm, inovasyon, girişimcilik ve çözüm bekleyen konular. Journal of Tourism Theory and Research, 5(2), 203-211.
- Zatori, A., Smith, M. K., & Puczko, L. (2018). Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience. Tourism Management, 67, 111-126.
- Zhang, L.Y., Li, N., Liu, M. (2012). On the Basic Concept of Smart Tourism and Its Theoretical System, Tourism Tribune, 27(5), 66-73.
- Zhu, W., Zhang, L., Li, N. (2014). Challenges, Function Changing of Government and Enterprises in Chinese Smart Tourism. http://agrilifecdn.tamu.edu/ertr/files/2014/02/enter2014_RN_75.pdf
Abstract
The changes and developments that have occurred with globalization, the active and widespread use of technology have brought about change and renewal in all sectors. The tourism sector, which has been affected by these developments, has started to use smart technologies in order to meet the demands and needs of tourists, which have begun to differ over time. One of the areas where smart technologies are frequently used in the tourism sector is smart destinations, which are derived from the concept of smart city. It is seen that destination management organizations allocate time and resources to make destinations smart in order to provide a successful tourist experience, to create sustainable, innovative, state-of-the-art destinations and to increase the level of competition. In this sense, it is important to understand the concepts of smart city and smart destination and to reveal smart destination application examples. For this purpose, the concepts of smart city and smart destination were evaluated and smart destination applications were included in the study.
References
- Buhalis, D., Amaranggana, A. (2014). Smart Tourism Destinations. Information and Communication Technologies in Tourism, 553-564.
- Buhalis, D. ve Amaranggana, A. (2013). Information and Communication Technologies in Tourism 2014. Information and Communication Technologies in Tourism 2014, 553–564. doi:10.1007/978-3-319-03973-2
- Çelik, P., & Topsakal, Y. (2017). Akıllı turizm destinasyonları: Antalya destinasyonunun akıllı turizm uygulamalarının incelenmesi. Seyahat ve Otel İşletmeciliği Dergisi, 14(3), 149-166.
- Cohen, B. (2012) Blockchain Cities and the Smart Cities Wheel https://medium.com/iomob/blockchain-cities-and-the-smart-cities-wheel-9f65c2f32c36
- Duran, G., & Uygur, S. M. (2019). Akıllı Turizm Destinasyonları Kapsamında Ankara’nın Akıllı Turizm Uygulamalarına Yönelik Bir Araştırma. 3. Uluslararası Turizmin Geleceği Kongresi: İnovasyon, Girişimcilik ve Sürdürebilirlik Kongresi.
- Guo, Y., Liu, H., Chai, Y. (2014). The Embedding Convergence of Smart Cities and Tourism Internet of Things in Chine: An Advance Perspective. An International Journal of Akdeniz University Tourism Faculty, 2(1), 54-69.
- Gretzel, U., Ham, J. ve Koo, C. (2018). Creating the City Destination of the Future: The Case of Smart Seoul, 199–214. doi:10.1007/978-981-10-8426-3_12 Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for smarter cities. IBM Journal of research and development, 54(4), 1-16.
- Lamsfus, C., Martin, D., Alzua-Sorzabal, A., Manzenera, E. T. (2015). Smart Tourism Destinations: An Extended Conception of Smart Cities Focusing on Human Mobility. Information and Communication Technologies in Tourism 2015, Springer
- Lee, C. S., Hwang, Y. K., & Jang, H. Y. (2018). Moderating Effect of Growth Mindset on the Relationship between Attitude toward Tourism and Meaning in Life. International Journal of Pure and Applied Mathematics, 120(6), 5523-5540.
- Liberato, P., Alen, E., & Liberato, D. (2018). Smart tourism destination triggers consumer experience: the case of Porto. European Journal of Management and Business Economics.
- Lopez De Avila, A. (2015). Smart Destinations: XXI Century Tourism. In Presented at the ENTER2015 conference on information and communication technologies in tourism, Lugano, Switzerland, February 4-6
- Neuhofer, B., Buhalis, D., Ladkin, A. (2012). Conceptualising Technology Enhanced Destination Experiences. Journal of Destination Marketing & Management, 1(1– 2): 36-46.
- SEGITTUR, (2015). Smart Destinations Report: Building the Future. https://www.segittur.es/en/inicio/index.html
- Femenia-Serra, F., Neuhofer, B., & Ivars-Baidal, J. A. (2019). Towards a conceptualisation of smart tourists and their role within the smart destination scenario. The Service Industries Journal, 39(2), 109-133.
- Wang, X., Li, X., Zhen, F., Zhang, J. (2016). How Smart Is Your Tourist Attraction?: Measuring Tourist Preferences Of Smart Tourism Attractions Via A FCEM-AHP 165 And IPA Approach. http://dx.doi.org/10.1016/j.tourman.2015.12.003
- Xiang, Z., Tussyadiah, I., Buhalis, D. (2015). Smart Destinations: Foundations, Analytics, and Applications. Journal of Destination Marketing & Management, Elsevier, https://www.tussyadiah.com/JDMM_Editorial.pdf
- Yavuz, M. C. (2019). Akıllı destinasyon: Turizm, inovasyon, girişimcilik ve çözüm bekleyen konular. Journal of Tourism Theory and Research, 5(2), 203-211.
- Zatori, A., Smith, M. K., & Puczko, L. (2018). Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience. Tourism Management, 67, 111-126.
- Zhang, L.Y., Li, N., Liu, M. (2012). On the Basic Concept of Smart Tourism and Its Theoretical System, Tourism Tribune, 27(5), 66-73.
- Zhu, W., Zhang, L., Li, N. (2014). Challenges, Function Changing of Government and Enterprises in Chinese Smart Tourism. http://agrilifecdn.tamu.edu/ertr/files/2014/02/enter2014_RN_75.pdf
Details
| Primary Language | Turkish |
|---|---|
| Subjects | Tourism (Other) |
| Journal Section | Reviews |
| Authors | |
| Publication Date | December 1, 2021 |
| Published in Issue | Year 2021 Volume: 2 Issue: 2 |