Research Article
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Year 2018, Volume: 7 Issue: 1, 31 - 38, 01.09.2018
https://doi.org/10.17261/Pressacademia.2018.852

Abstract

References

  • Ajala, E. M. (2013). Quality of work life and workers wellbeing: the industrial social workers approach. Ife PsychologIA, 21(2), p. 46-56.
  • Akpınar, A. T., Taş, Y., Okur, M. E. (2013). The effect of job satisfaction and emotional exhaustion on affective commitment of emergency services employees. British Journal of Economics, Finance and Management Sciences, 7 (2), p. 169-176.
  • Alqarni, S. A. Y. (2016). Quality of work life as a predictor of work engagement among the teaching faculty at King Abdulaziz University. International Journal of Humanities and Social Science, 6(8), p. 118-135.
  • Baron, R. M., Kenny, D. A. (1986). The moderator mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, p. 1173-1182.
  • Crossley, C., Bennett, R. J., Jex, S. M., Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Management Department Faculty Publications. Paper 34, p. 1030-1042.
  • Dawley, D. D., Andrews, M. C. (2012). Staying put: off-the-job embeddedness as a moderator of the relationship between on-the-job embeddedness and turnover intentions. Journal of Leadership & Organizational Studies, 19(4), p. 477–485.
  • Edais, S. N. (2013). Personality variables, job embeddedness and job outcome: a study in Jerusalem, Israel. Degree of Master of Science in Tourism Management, Eastern Mediterranean University, Gazimağusa, North Cyprus.
  • Forghani, M. H., Ghafari, M., Shirangi, S. Y., Ghandehari, F., Emadzadeh, M. K. (2013). The role of personality traits in perfectionism orientation, (Isfahan Melli Bank employees as case study). International Journal of Academic Research in Accounting, Finance and Management Sciences, 3 (1), p. 52-59.
  • Ganguly, R. (2010). Quality of work life and job satisfaction of a group of university employees. Asian Journal of Management Research, ISSN 2229–3795, p. 209-216.
  • Giosan, C. (2003). Antecedents of job embeddedness, doctoral dissertation, faculty of political and social science of the New School University.
  • Gong, Y. (2009). Who will stay? Examination of employees' job embeddedness and turnover from a dispositional perspective. Degree of Master of Philosophy Ill Management. The Chinese University of Hong Kong.
  • Gupta, M., Sharma, P. (2011). Factor credentials boosting quality of work life of Bsnl employees in Jammu Region. APJRBM, ISSN 2229-4104, 2(1), p. 80-89.
  • Halbesleben, J. R. B., Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22 (3), p. 242-256.
  • Huysse-Gaytandjievaa, A., Bosb, A., Alberts, H., Meesters, C., Hom, P. (2016). Dark side of job embeddedness. p. 1-41.
  • Kanten, P. (2014). Effect of quality of work life (Qwl) on proactive and prosocial organizational behaviors: a research on health sector employees. Suleyman Demirel University, the Journal of Faculty of Economics and Administrative Sciences, 19(1), p. 251-274.
  • Kanten, P., Kanten, S., Gürlek, M. (2015). The effects of organizational structures and learning organization on job embeddedness and individual adaptive performance. Procedia Economics and Finance, 23, p. 1358-1366.
  • Kanten, P., Yesıltas, M. (2015). The effects of positive and negative perfectionism on work engagement, psychological well-being and emotional exhaustion. Procedia Economics and Finance, 23, p. 1367-1375.
  • Karatepe, O. (2013). The effects of work overload and work-family conflict on job embeddedness and job performance, the mediation of emotional exhaustion. International Journal of Contemporary Hospitality Management, 25 (4), p. 614-634.
  • Kashani, F. H. (2012). A review on relationship between quality of work life and organizational citizenship behavior (Case Study: An Iranian Company). Journal of Basic and Applied Scientific Research, 2(9), p.9523-9531.
  • Khoo, E. J., Aldubai, S., Ganasegeran, K., Bernice, X. E. L., Zakaria, N. A., Tan, K. (2017). Emotional exhaustion is associated with work related stressors: a cross-sectional multicentre study in Malaysian public hospitals. Arch Argent Pediatr, 115(3), p. 212-219.
  • Korunka, C., Hoonakker, P., Carayon, P. (2007). Job and organizational factors as predictors of quality of working life and turnover intention in IT work places. In R. Rau., S. Mühlpfordt & P. Richter (Hrsg.), Arbeit und Gesundheit. München: Papst Publishers.
  • Lai, S. L., Chang, J., Hsu, L. Y. (2012). Does effect of workload on quality of work life vary with generations?. Asia Pacific Management Review, 17(4), p. 437-451.
  • Madjar, N., Voltsis, M., Weinstock, M. P. (2015). The roles of perceived parental expectation and criticism in adolescents’ multidimensional perfectionism and achievement goals. Educational Psychology, 35(6), p. 765-778.
  • Marofi, M., Mousaviasl, F., Hemati, Z. (2016). The relationship between burnout and quality of work life in pediatric and neonatal intensive care unit nurses. Iranian Journal of Pediatric Nurses, 3(1).
  • Meydan, C. H., Şeşen, H. (2011). Yapısal eşitlik modellemesi AMOS uygulamaları. Ankara: Detay Yayıncılık.
  • Nair, G. S. S. (2013). A study on the effect of quality of work life (QWL) on organisational citizenship behaviour (OCB). Integral Review A Journal of Management, 6(1), p. 34-46.
  • Ozbilir, T., Day, A., Catano, V. M. (2015). Perfectionism at work: an investigation of adaptive and maladaptive perfectionism in the workplace among Canadian and Turkish employees. Applied Psychology: An International Review, 64 (1), p. 252–280.
  • Parvar, M. R. F., Allameh, S. M., Ansari, R. (2013). Effect of quality of work life on organizational commitment by SEM (Case Study: OICO Company). International Journal of Academic Research in Business and Social Sciences, 3(10), p. 135-144.
  • Penny, W. Y. K., Joanne, C. S. H. (2013). Casino employees’ perceptions of their quality of work life. International Journal of Hospitality Management, 34, p. 348-358.
  • Rice, K. G., Richardson, C. M. E., Tueller, S. (2014). The short form of the revised almost perfect scale. Journal of Personality Assessment, 96(3), p. 368–379.
  • Schermelleh-Engel, K., Moosbrugger, H., Müller, H. (2003). Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures, Methods of Psychological Research, 8(2), p. 23-74.
  • Tabassum, A., Rahman, T., Jahan, K. (2011). A comparative analysis of quality of work life among the employees of local private and foreign commercial banks in Bangladesh. World Journal of Social Sciences, 1(1), p. 17-33.
  • Taher, A. (2013). Variations of quality of work life of academic professionals in Bangladesh, a discriminant analysis. European Journal of Training and Development, 37(6), p. 580-595.
  • Timossi, L. S., Pedroso, B., Francisco, A. C., Pilatti, L. A. (2008). Evaluation of quality of work life: an adaptation from the Walton’s QWL model. XIV International Conference on Industrial Engineering and Operations Management, Rio de Janeiro, Brazil, 13 to 16 October.
  • Tulasi, D. V., Vijayalakshmi, C. (2013). Quality of work life - a strategy for good industrial relations. Advances in Management, 6(11), p. 8-15.
  • Tuuli, P., Karisalmi, S. (1999). Impact of working life quality on burnout. Experimental Aging Research, 25, p. 441449.
  • Zhao, X., Sun, T., Cao, Q., Li, C., Duan, X., Fan, L., Liu, Y. (2012). The impact of quality of work life on job embeddedness and affective commitment and their co-effect on turnover intention of nurses. Journal of Clinical Nursing, 22, p. 780–788.
  • Walton, R. E. (1974). Improving the quality of work life. Harvard Business Review.
  • Wu, T., Hu, C. (2009). Abusive supervision and employee emotional exhaustion dispositional antecedents and boundaries. Group & Organization Management, 34 (2), p. 143-169.
  • Yao, X., Lee, T. W., Mitchell, T. R., Burton, J. P., Sablynski, C. J. (2004). Job embeddedness: current research and future directions. In R.W. Griffeth & P. Hom (Eds), Innovative theory and empirical research on employee turnover (pp. 153–187). Greenwich, CT: Information Age.

THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM

Year 2018, Volume: 7 Issue: 1, 31 - 38, 01.09.2018
https://doi.org/10.17261/Pressacademia.2018.852

Abstract

Purpose- This study aims to investigate the effect of work life quality on emotional exhaustion and job embeddedness levels of employees and the mediating role of perfectionism. Within the literature, studies suggest that some of the organizational factors lead to both positive and negative outcomes. Therefore, emotional exhaustion, job embeddedness and perfectionism are considered as significant consequences of work life quality in scope of the study.

Methodology- For the purpose of the research, the data which were collected from 190 employees in banking industry by the survey method were analyzed by using hierarchical regression analysis.

Findings- The results of study revealed that while quality of work life has positive and significant effect on job embeddedness levels of employees also it has a negative and significant effect on emotional exhaustion.

Conclusion- However, when perfectionism has a positive and significant effect on employees’ job embeddedness levels, it has also a negative effect on emotional exhaustion levels of employees. In addition, perfectionism has partially mediating role in the relationship between quality of work life and job embeddedness. Moreover, perfectionism has partially mediating role in the relationship between quality of work life and emotional exhaustion.

References

  • Ajala, E. M. (2013). Quality of work life and workers wellbeing: the industrial social workers approach. Ife PsychologIA, 21(2), p. 46-56.
  • Akpınar, A. T., Taş, Y., Okur, M. E. (2013). The effect of job satisfaction and emotional exhaustion on affective commitment of emergency services employees. British Journal of Economics, Finance and Management Sciences, 7 (2), p. 169-176.
  • Alqarni, S. A. Y. (2016). Quality of work life as a predictor of work engagement among the teaching faculty at King Abdulaziz University. International Journal of Humanities and Social Science, 6(8), p. 118-135.
  • Baron, R. M., Kenny, D. A. (1986). The moderator mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, p. 1173-1182.
  • Crossley, C., Bennett, R. J., Jex, S. M., Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Management Department Faculty Publications. Paper 34, p. 1030-1042.
  • Dawley, D. D., Andrews, M. C. (2012). Staying put: off-the-job embeddedness as a moderator of the relationship between on-the-job embeddedness and turnover intentions. Journal of Leadership & Organizational Studies, 19(4), p. 477–485.
  • Edais, S. N. (2013). Personality variables, job embeddedness and job outcome: a study in Jerusalem, Israel. Degree of Master of Science in Tourism Management, Eastern Mediterranean University, Gazimağusa, North Cyprus.
  • Forghani, M. H., Ghafari, M., Shirangi, S. Y., Ghandehari, F., Emadzadeh, M. K. (2013). The role of personality traits in perfectionism orientation, (Isfahan Melli Bank employees as case study). International Journal of Academic Research in Accounting, Finance and Management Sciences, 3 (1), p. 52-59.
  • Ganguly, R. (2010). Quality of work life and job satisfaction of a group of university employees. Asian Journal of Management Research, ISSN 2229–3795, p. 209-216.
  • Giosan, C. (2003). Antecedents of job embeddedness, doctoral dissertation, faculty of political and social science of the New School University.
  • Gong, Y. (2009). Who will stay? Examination of employees' job embeddedness and turnover from a dispositional perspective. Degree of Master of Philosophy Ill Management. The Chinese University of Hong Kong.
  • Gupta, M., Sharma, P. (2011). Factor credentials boosting quality of work life of Bsnl employees in Jammu Region. APJRBM, ISSN 2229-4104, 2(1), p. 80-89.
  • Halbesleben, J. R. B., Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22 (3), p. 242-256.
  • Huysse-Gaytandjievaa, A., Bosb, A., Alberts, H., Meesters, C., Hom, P. (2016). Dark side of job embeddedness. p. 1-41.
  • Kanten, P. (2014). Effect of quality of work life (Qwl) on proactive and prosocial organizational behaviors: a research on health sector employees. Suleyman Demirel University, the Journal of Faculty of Economics and Administrative Sciences, 19(1), p. 251-274.
  • Kanten, P., Kanten, S., Gürlek, M. (2015). The effects of organizational structures and learning organization on job embeddedness and individual adaptive performance. Procedia Economics and Finance, 23, p. 1358-1366.
  • Kanten, P., Yesıltas, M. (2015). The effects of positive and negative perfectionism on work engagement, psychological well-being and emotional exhaustion. Procedia Economics and Finance, 23, p. 1367-1375.
  • Karatepe, O. (2013). The effects of work overload and work-family conflict on job embeddedness and job performance, the mediation of emotional exhaustion. International Journal of Contemporary Hospitality Management, 25 (4), p. 614-634.
  • Kashani, F. H. (2012). A review on relationship between quality of work life and organizational citizenship behavior (Case Study: An Iranian Company). Journal of Basic and Applied Scientific Research, 2(9), p.9523-9531.
  • Khoo, E. J., Aldubai, S., Ganasegeran, K., Bernice, X. E. L., Zakaria, N. A., Tan, K. (2017). Emotional exhaustion is associated with work related stressors: a cross-sectional multicentre study in Malaysian public hospitals. Arch Argent Pediatr, 115(3), p. 212-219.
  • Korunka, C., Hoonakker, P., Carayon, P. (2007). Job and organizational factors as predictors of quality of working life and turnover intention in IT work places. In R. Rau., S. Mühlpfordt & P. Richter (Hrsg.), Arbeit und Gesundheit. München: Papst Publishers.
  • Lai, S. L., Chang, J., Hsu, L. Y. (2012). Does effect of workload on quality of work life vary with generations?. Asia Pacific Management Review, 17(4), p. 437-451.
  • Madjar, N., Voltsis, M., Weinstock, M. P. (2015). The roles of perceived parental expectation and criticism in adolescents’ multidimensional perfectionism and achievement goals. Educational Psychology, 35(6), p. 765-778.
  • Marofi, M., Mousaviasl, F., Hemati, Z. (2016). The relationship between burnout and quality of work life in pediatric and neonatal intensive care unit nurses. Iranian Journal of Pediatric Nurses, 3(1).
  • Meydan, C. H., Şeşen, H. (2011). Yapısal eşitlik modellemesi AMOS uygulamaları. Ankara: Detay Yayıncılık.
  • Nair, G. S. S. (2013). A study on the effect of quality of work life (QWL) on organisational citizenship behaviour (OCB). Integral Review A Journal of Management, 6(1), p. 34-46.
  • Ozbilir, T., Day, A., Catano, V. M. (2015). Perfectionism at work: an investigation of adaptive and maladaptive perfectionism in the workplace among Canadian and Turkish employees. Applied Psychology: An International Review, 64 (1), p. 252–280.
  • Parvar, M. R. F., Allameh, S. M., Ansari, R. (2013). Effect of quality of work life on organizational commitment by SEM (Case Study: OICO Company). International Journal of Academic Research in Business and Social Sciences, 3(10), p. 135-144.
  • Penny, W. Y. K., Joanne, C. S. H. (2013). Casino employees’ perceptions of their quality of work life. International Journal of Hospitality Management, 34, p. 348-358.
  • Rice, K. G., Richardson, C. M. E., Tueller, S. (2014). The short form of the revised almost perfect scale. Journal of Personality Assessment, 96(3), p. 368–379.
  • Schermelleh-Engel, K., Moosbrugger, H., Müller, H. (2003). Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures, Methods of Psychological Research, 8(2), p. 23-74.
  • Tabassum, A., Rahman, T., Jahan, K. (2011). A comparative analysis of quality of work life among the employees of local private and foreign commercial banks in Bangladesh. World Journal of Social Sciences, 1(1), p. 17-33.
  • Taher, A. (2013). Variations of quality of work life of academic professionals in Bangladesh, a discriminant analysis. European Journal of Training and Development, 37(6), p. 580-595.
  • Timossi, L. S., Pedroso, B., Francisco, A. C., Pilatti, L. A. (2008). Evaluation of quality of work life: an adaptation from the Walton’s QWL model. XIV International Conference on Industrial Engineering and Operations Management, Rio de Janeiro, Brazil, 13 to 16 October.
  • Tulasi, D. V., Vijayalakshmi, C. (2013). Quality of work life - a strategy for good industrial relations. Advances in Management, 6(11), p. 8-15.
  • Tuuli, P., Karisalmi, S. (1999). Impact of working life quality on burnout. Experimental Aging Research, 25, p. 441449.
  • Zhao, X., Sun, T., Cao, Q., Li, C., Duan, X., Fan, L., Liu, Y. (2012). The impact of quality of work life on job embeddedness and affective commitment and their co-effect on turnover intention of nurses. Journal of Clinical Nursing, 22, p. 780–788.
  • Walton, R. E. (1974). Improving the quality of work life. Harvard Business Review.
  • Wu, T., Hu, C. (2009). Abusive supervision and employee emotional exhaustion dispositional antecedents and boundaries. Group & Organization Management, 34 (2), p. 143-169.
  • Yao, X., Lee, T. W., Mitchell, T. R., Burton, J. P., Sablynski, C. J. (2004). Job embeddedness: current research and future directions. In R.W. Griffeth & P. Hom (Eds), Innovative theory and empirical research on employee turnover (pp. 153–187). Greenwich, CT: Information Age.
There are 40 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Pelin Kanten 0000-0002-6487-0203

Selahattin Kanten 0000-0001-7414-8495

Aylin Ozer This is me 0000-0001-7710-990X

Fatma Bulbul This is me 0000-0001-9394-506X

Publication Date September 1, 2018
Published in Issue Year 2018 Volume: 7 Issue: 1

Cite

APA Kanten, P., Kanten, S., Ozer, A., Bulbul, F. (2018). THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM. PressAcademia Procedia, 7(1), 31-38. https://doi.org/10.17261/Pressacademia.2018.852
AMA Kanten P, Kanten S, Ozer A, Bulbul F. THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM. PAP. September 2018;7(1):31-38. doi:10.17261/Pressacademia.2018.852
Chicago Kanten, Pelin, Selahattin Kanten, Aylin Ozer, and Fatma Bulbul. “THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM”. PressAcademia Procedia 7, no. 1 (September 2018): 31-38. https://doi.org/10.17261/Pressacademia.2018.852.
EndNote Kanten P, Kanten S, Ozer A, Bulbul F (September 1, 2018) THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM. PressAcademia Procedia 7 1 31–38.
IEEE P. Kanten, S. Kanten, A. Ozer, and F. Bulbul, “THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM”, PAP, vol. 7, no. 1, pp. 31–38, 2018, doi: 10.17261/Pressacademia.2018.852.
ISNAD Kanten, Pelin et al. “THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM”. PressAcademia Procedia 7/1 (September 2018), 31-38. https://doi.org/10.17261/Pressacademia.2018.852.
JAMA Kanten P, Kanten S, Ozer A, Bulbul F. THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM. PAP. 2018;7:31–38.
MLA Kanten, Pelin et al. “THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM”. PressAcademia Procedia, vol. 7, no. 1, 2018, pp. 31-38, doi:10.17261/Pressacademia.2018.852.
Vancouver Kanten P, Kanten S, Ozer A, Bulbul F. THE EFFECT OF WORK LIFE QUALITY ON EMOTIONAL EXHAUSTION AND JOB EMBEDDEDNESS: THE ROLE OF PERFECTIONISM. PAP. 2018;7(1):31-8.

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