Araştırma Makalesi
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KABİN MEMURU SEÇİM KRİTERLERİNİN A380 UÇAK MODELİNE GÖRE ANTROPOMETRİK İNCELENMESİ

Yıl 2023, Cilt: 6 Sayı: 2, 145 - 156, 15.08.2023

Seçil Ulufer Kansoy Kaan Koçali

https://doi.org/10.33439/ergonomi.1296025

Öz

Havayolu şirketleri, adayların fiziksel gereksinimlerini karşılamasını sağlamak için kabin ekibi için özel seçim kriterleri kullanır. Bu kriterlerden bazıları adayların boy ve uzanma mesafesidir. Bu seçim kriteri, kabin ekibinin acil durum ekipmanlarına hakim olabilme, üst saklama bölmelerine erişebilme ve engelli veya yaralı yolculara yardımcı olabilme gibi görevleri etkin bir şekilde yerine getirebilmesi için tasarlanmıştır. Bu çalışmanın amacı, A380 uçak modeline göre yükseklik ve erişim mesafesi gereksinimlerinin antropometrik olarak incelenmesidir. Qatar Airways, Singapore Airlines, Emirates, All Nippon Airways ve Qantas Airlines'ta yapılan antropometrik çalışmaların incelendiği çalışmada, bu ülkelerdeki kişilerin yükseklik ve erişim mesafesi verilerinin tek çatı altında toplanması sağlanmış ve A380 uçak modelinin durumu tespit edilmiştir. Araştırma sonucunda havayolu şirketlerinin kabin ekibi seçiminde standardize edilmiş antropometrik ölçüm parametrelerini kullanmaları önerilmektedir.

Anahtar Kelimeler

Kabin memuru Kabin ekibi Antropometri A380 Havacılık

Kaynakça

  • Aeromedical Laboratory, Japanese Air Self Defense Force (JASDF) 1988, Anthropometry of JASDF personnel and its application in human engineering, Air Development and Test Wing, JASDF.
  • Ağirkaya, M. B. & Keleş, Ü. D. (2022). Macroeconomic Analysis of Financial Performance Indicators of the Airline Passenger Transport Industry: A Comparison with the Ratio Analysis Method and The Covid-19 Process and Before. Financial Analysis Journal, 32, 151-170.
  • Akduman, G. & Karahan, G. (2021). A Model Suggestion for Civil Aviation Cabin Services Cabin Crew Recruitment. Journal of Aviation Research, 3 (2), 264-278.
  • Alles, M. F. & Rodríguez, A. R. (2009). Intellectual Structure of Human Resources Management Research: A Bibliometric Analysis of the Journal Human Resource Management, 1985–2005. Journal of the American Society for Information Science and Technology. 60 (1), 160-175.
  • ANA,(2023). https://www.ana.co.jp/group/en/csr/human_resources/ Erişim tarihi: 20 Nisan 2023.
  • Arslan, M. L. (2012). A Process Approach to Human Resource Needs: Strategic Human Resource Planning. Öneri Dergisi, 10 (37), 89-101.
  • Brocherie, F., Girard, O., Forchino, F., Al Haddad, H., Dos Santos, G. A. & Millet, G. P. (2014). Relationships Between Anthropometric Measures and Athletic Performance, with Special Reference to Repeated-Sprint Ability, in the Qatar National Soccer Team. Journal of Sports Sciences, 32 (13), 1243-1254.
  • Careers Qatar Airwarys, (2023). https://careers.qatarairways.com/global/en/job/2300005H/Cabin-Crew-Recruitment-Colombo-Sri-Lanka-2023 Erişim tarihi: 24 Nisan 2023.
  • Chuan, T. K., Hartono, M. & Kumar, N. (2010). Anthropometry of the Singaporean and Indonesian Populations. International Journal of Industrial Ergonomics, 40 (6), 757-766.
  • Dimitric, G., Kontic, D., Versic, S., Scepanovic, T. & Zenic, N. (2022). Validity of the Swimming Capacities and Anthropometric Indices in Predicting the Long-Term Success of Male Water Polo Players: A Position-Specific Prospective Analysis over a Ten-Year Period. International Journal of Environmental Research and Public Health, 19 (8), 4463.
  • Emirates Group Careers, (2023). https://www.emiratesgroupcareers.com/cabincrew/ Erişim tarihi: 24 Nisan 2023. Emirates, (2023). https://www.emirates.com/tr/turkish/experience/our-fleet/the-new-emirates-a380/ Erişim tarihi: 24 Nisan 2023.
  • Forchino, D., et all (2016). Reliability and Validity of 3D Body Scanning for Anthropometric Profiling, American College of Sports Medicine Conference, Boston: USA. https://www.researchgate.net/profile/Pitre-Bourdon/publication/303823252_Reliability_and_Validity_of_3D_Body_Scanning_for_Anthropometric_Profiling/links/57566dd708aec74acf583cad/Reliability-and-Validity-of-3D-Body-Scanning-for-Anthropometric-Profiling.pdf Erişim tarihi: 25 Nisan 2023.
  • Hammami, M. A., Ayed, K. B., Ali, A., Zouita, S., Marzougui, H., Moran, J., ... & Zouhal, H. (2023). The Effects of a Soccer Season on Anthropometric Characteristics, Physical Fitness, and Soccer Skills in North African Elite Female Youth Soccer Players. Science & Sports.
  • Hoffman, D., Gastin, P., Robertson, S., Bourdon, P. & Douglas, A. (2017). Anthropometric and Physical Fitness Comparisons Between Australian and Qatari Male Sport School Athletes. Journal of Science and Medicine in Sport, 20, 69.
  • International Air Transport Association (IATA). (2017). Cabin Operations Safety Best Practices Guide Edition-3, https://www.srvsop.aero/site/wp-content/uploads/2020/06/Cabin-Operations-Safety-.pdf Erişim tarihi: 24 Nisan 2023.
  • Kelleher, C. & McGilloway, S. (2005). Survey Finds High Levels of Work-Related Stress Among Flight Attendants. Cabin Crew Safety, 40 (6), 1-5.
  • Kothiyal, K. & Tettey, S. (2000). Anthropometric Data of Elderly People in Australia. Applied Ergonomics, 31 (3), 329-332.
  • Kusluvan, S., Kusluvan, Z., Ilhan, I. & Buyruk, L. (2010). The Human Dimension: A review of Human Resources Management Issues in the Tourism and Hospitality Industry. Cornell Hospitality Quarterly, 51 (2), 171-214.
  • Lee, Y. C., Chen, C. H. & Lee, C. H. (2019). Body Anthropometric Measurements of Singaporean Adult and Elderly Population. Measurement, 148, 106949.
  • Lin, Y. C., Wang, M. J. J. & Wang, E. M. (2004). The Comparisons of Anthropometric Characteristics Among Four Peoples in East Asia. Applied Ergonomics, 35 (2), 173-178.
  • Mahmoud, I. & Sulaiman, N. (2021). Significance and Agreement Between Obesity Anthropometric Measurements and Indices in Adults: A Population-Based Study from the United Arab Emirates. BMC Public Health, 21, 1-10.
  • Muthiah, A. & Lee, Y. C. (2022). Comparative Analysis of Male Cyclist Population in Four Asia Countries for Anthropometric Measurements. International Journal of Environmental Research and Public Health, 19 (16), 10078.
  • MYK. (2012). Ulusal Meslek Standardı, Uçak Kabin Memuru Seviye-4, Mesleki Yeterlilik Kurumu, Ankara, Turkey.
  • Qantas, (2023) https://www.qantas.com/us/en/about-us/qantas-careers/customer-service/cabin-crew.html Erişim tarihi: 24 Nisan 2023.
  • Qatar Airways, (2023). https://www.qatarairways.com/en/fleet.html Erişim tarihi: 24 Nisan 2023.
  • Sales, M. M., Browne, R. V., Asano, R. Y., Olher, R. D. R. V., Nova, J. V. & Simões, H. G. (2014). Physical Fitness and Anthropometric Characteristics in Professional Soccer Players of the United Arab Emirates. Revista Andaluza de Medicina del Deporte, 7 (3), 106-110.
  • Scantlebury, S., McCormack, S., Sawczuk, T., Emmonds, S., Collins, N., Beech, J., ... & Jones, B. (2022). The Anthropometric and Physical Qualities of Women’s Rugby League Super League and International Players; Identifying Differences in Playing Position and Level. Plos One, 17 (1), e0249803.
  • Singapore Air, (2023). https://www.singaporeair.com/en_UK/tr/careers/cabin-crew-career/ Erişim tarihi: 24 Nisan 2023.
  • Sivil Havacılık Genel Müdürlüğü (SHGM) (2023a). Flight Crew Flight Duty and Rest Periods and Practice Principles Instruction. https://web.shgm.gov.tr/doc3/SHT6A5005.pdf Erişim tarihi: 22 Nisan 2023.
  • Sivil Havacılık Genel Müdürlüğü (SHGM) (2023b). Kabin Memuru, http://web.shgm.gov.tr/tr/havacilik-personeli/2138-kabin-memuru Erişim tarihi: 24 Nisan 2023.
  • Thuany, M., Knechtle, B., Santana, A. & Gomes, T. N. (2023). Anthropometric, Training, and Social Variables Associated with Performance in Runners from 5 km to Marathon. Science & Sports. 38 (3), 310.e1-310.e8 US Military Specifications, Military Standard 1472C, May 1981.
  • Woodhouse, L. N., Tallent, J., Patterson, S. D., & Waldron, M. (2022). International Female Rugby Union Players’ Anthropometric and Physical Performance Characteristics: A five-year Longitudinal Analysis by Individual Positional Groups. Journal of Sports Sciences, 40 (4), 370-378.
  • World Airlines Awards. (2022). https://www.worldairlineawards.com/worlds-top-10-airlines-2022/ Erişim tarihi: 24 Nisan 2023.
  • Yasemin, Ş. E. N. & Erdağ, T. (2021). Hava Yolu Taşımacılığı Sektörü Gelişim Evrelerinin Pest Analizi ile Değerlendirilmesi: 5 Dönem+Covid-19 Pandemi Süreci Dönemi Kapsamında Bir İnceleme. TroyAcademy, 6 (2): 422-461.

ANTHROPOMETRIC ANALYSIS OF CABIN CREW SELECTION CRITERIA BASED ON A380 AIRCRAFT MODEL

Yıl 2023, Cilt: 6 Sayı: 2, 145 - 156, 15.08.2023

Seçil Ulufer Kansoy Kaan Koçali

https://doi.org/10.33439/ergonomi.1296025

Öz

Airline companies use specific selection criteria for cabin crew to ensure that candidates meet their physical requirements. Some of these criteria are the height and reach distance of the candidates. This selection criterion is designed so that cabin crew can effectively perform tasks such as being able to master emergency equipment, have access to upper storage compartments and assist disabled or injured passengers. The aim of this study is to examine the height and reach distance requirements, anthropometrically according to the A380 aircraft model. The study examined anthropometric studies conducted in Qatar Airways, Singapore Airlines, Emirates, All Nippon Airways, and Qantas Airlines and provided the collection of height and reach distance data of the people in these countries under a single roof and determined the status of A380 aircraft model. As a result of the research, it is recommended that airline companies use standardized anthropometric measurement parameters in the selection of cabin crews.

Anahtar Kelimeler

Cabin crew Flight attendant Anthropometry A380 Aviation

Kaynakça

  • Aeromedical Laboratory, Japanese Air Self Defense Force (JASDF) 1988, Anthropometry of JASDF personnel and its application in human engineering, Air Development and Test Wing, JASDF.
  • Ağirkaya, M. B. & Keleş, Ü. D. (2022). Macroeconomic Analysis of Financial Performance Indicators of the Airline Passenger Transport Industry: A Comparison with the Ratio Analysis Method and The Covid-19 Process and Before. Financial Analysis Journal, 32, 151-170.
  • Akduman, G. & Karahan, G. (2021). A Model Suggestion for Civil Aviation Cabin Services Cabin Crew Recruitment. Journal of Aviation Research, 3 (2), 264-278.
  • Alles, M. F. & Rodríguez, A. R. (2009). Intellectual Structure of Human Resources Management Research: A Bibliometric Analysis of the Journal Human Resource Management, 1985–2005. Journal of the American Society for Information Science and Technology. 60 (1), 160-175.
  • ANA,(2023). https://www.ana.co.jp/group/en/csr/human_resources/ Erişim tarihi: 20 Nisan 2023.
  • Arslan, M. L. (2012). A Process Approach to Human Resource Needs: Strategic Human Resource Planning. Öneri Dergisi, 10 (37), 89-101.
  • Brocherie, F., Girard, O., Forchino, F., Al Haddad, H., Dos Santos, G. A. & Millet, G. P. (2014). Relationships Between Anthropometric Measures and Athletic Performance, with Special Reference to Repeated-Sprint Ability, in the Qatar National Soccer Team. Journal of Sports Sciences, 32 (13), 1243-1254.
  • Careers Qatar Airwarys, (2023). https://careers.qatarairways.com/global/en/job/2300005H/Cabin-Crew-Recruitment-Colombo-Sri-Lanka-2023 Erişim tarihi: 24 Nisan 2023.
  • Chuan, T. K., Hartono, M. & Kumar, N. (2010). Anthropometry of the Singaporean and Indonesian Populations. International Journal of Industrial Ergonomics, 40 (6), 757-766.
  • Dimitric, G., Kontic, D., Versic, S., Scepanovic, T. & Zenic, N. (2022). Validity of the Swimming Capacities and Anthropometric Indices in Predicting the Long-Term Success of Male Water Polo Players: A Position-Specific Prospective Analysis over a Ten-Year Period. International Journal of Environmental Research and Public Health, 19 (8), 4463.
  • Emirates Group Careers, (2023). https://www.emiratesgroupcareers.com/cabincrew/ Erişim tarihi: 24 Nisan 2023. Emirates, (2023). https://www.emirates.com/tr/turkish/experience/our-fleet/the-new-emirates-a380/ Erişim tarihi: 24 Nisan 2023.
  • Forchino, D., et all (2016). Reliability and Validity of 3D Body Scanning for Anthropometric Profiling, American College of Sports Medicine Conference, Boston: USA. https://www.researchgate.net/profile/Pitre-Bourdon/publication/303823252_Reliability_and_Validity_of_3D_Body_Scanning_for_Anthropometric_Profiling/links/57566dd708aec74acf583cad/Reliability-and-Validity-of-3D-Body-Scanning-for-Anthropometric-Profiling.pdf Erişim tarihi: 25 Nisan 2023.
  • Hammami, M. A., Ayed, K. B., Ali, A., Zouita, S., Marzougui, H., Moran, J., ... & Zouhal, H. (2023). The Effects of a Soccer Season on Anthropometric Characteristics, Physical Fitness, and Soccer Skills in North African Elite Female Youth Soccer Players. Science & Sports.
  • Hoffman, D., Gastin, P., Robertson, S., Bourdon, P. & Douglas, A. (2017). Anthropometric and Physical Fitness Comparisons Between Australian and Qatari Male Sport School Athletes. Journal of Science and Medicine in Sport, 20, 69.
  • International Air Transport Association (IATA). (2017). Cabin Operations Safety Best Practices Guide Edition-3, https://www.srvsop.aero/site/wp-content/uploads/2020/06/Cabin-Operations-Safety-.pdf Erişim tarihi: 24 Nisan 2023.
  • Kelleher, C. & McGilloway, S. (2005). Survey Finds High Levels of Work-Related Stress Among Flight Attendants. Cabin Crew Safety, 40 (6), 1-5.
  • Kothiyal, K. & Tettey, S. (2000). Anthropometric Data of Elderly People in Australia. Applied Ergonomics, 31 (3), 329-332.
  • Kusluvan, S., Kusluvan, Z., Ilhan, I. & Buyruk, L. (2010). The Human Dimension: A review of Human Resources Management Issues in the Tourism and Hospitality Industry. Cornell Hospitality Quarterly, 51 (2), 171-214.
  • Lee, Y. C., Chen, C. H. & Lee, C. H. (2019). Body Anthropometric Measurements of Singaporean Adult and Elderly Population. Measurement, 148, 106949.
  • Lin, Y. C., Wang, M. J. J. & Wang, E. M. (2004). The Comparisons of Anthropometric Characteristics Among Four Peoples in East Asia. Applied Ergonomics, 35 (2), 173-178.
  • Mahmoud, I. & Sulaiman, N. (2021). Significance and Agreement Between Obesity Anthropometric Measurements and Indices in Adults: A Population-Based Study from the United Arab Emirates. BMC Public Health, 21, 1-10.
  • Muthiah, A. & Lee, Y. C. (2022). Comparative Analysis of Male Cyclist Population in Four Asia Countries for Anthropometric Measurements. International Journal of Environmental Research and Public Health, 19 (16), 10078.
  • MYK. (2012). Ulusal Meslek Standardı, Uçak Kabin Memuru Seviye-4, Mesleki Yeterlilik Kurumu, Ankara, Turkey.
  • Qantas, (2023) https://www.qantas.com/us/en/about-us/qantas-careers/customer-service/cabin-crew.html Erişim tarihi: 24 Nisan 2023.
  • Qatar Airways, (2023). https://www.qatarairways.com/en/fleet.html Erişim tarihi: 24 Nisan 2023.
  • Sales, M. M., Browne, R. V., Asano, R. Y., Olher, R. D. R. V., Nova, J. V. & Simões, H. G. (2014). Physical Fitness and Anthropometric Characteristics in Professional Soccer Players of the United Arab Emirates. Revista Andaluza de Medicina del Deporte, 7 (3), 106-110.
  • Scantlebury, S., McCormack, S., Sawczuk, T., Emmonds, S., Collins, N., Beech, J., ... & Jones, B. (2022). The Anthropometric and Physical Qualities of Women’s Rugby League Super League and International Players; Identifying Differences in Playing Position and Level. Plos One, 17 (1), e0249803.
  • Singapore Air, (2023). https://www.singaporeair.com/en_UK/tr/careers/cabin-crew-career/ Erişim tarihi: 24 Nisan 2023.
  • Sivil Havacılık Genel Müdürlüğü (SHGM) (2023a). Flight Crew Flight Duty and Rest Periods and Practice Principles Instruction. https://web.shgm.gov.tr/doc3/SHT6A5005.pdf Erişim tarihi: 22 Nisan 2023.
  • Sivil Havacılık Genel Müdürlüğü (SHGM) (2023b). Kabin Memuru, http://web.shgm.gov.tr/tr/havacilik-personeli/2138-kabin-memuru Erişim tarihi: 24 Nisan 2023.
  • Thuany, M., Knechtle, B., Santana, A. & Gomes, T. N. (2023). Anthropometric, Training, and Social Variables Associated with Performance in Runners from 5 km to Marathon. Science & Sports. 38 (3), 310.e1-310.e8 US Military Specifications, Military Standard 1472C, May 1981.
  • Woodhouse, L. N., Tallent, J., Patterson, S. D., & Waldron, M. (2022). International Female Rugby Union Players’ Anthropometric and Physical Performance Characteristics: A five-year Longitudinal Analysis by Individual Positional Groups. Journal of Sports Sciences, 40 (4), 370-378.
  • World Airlines Awards. (2022). https://www.worldairlineawards.com/worlds-top-10-airlines-2022/ Erişim tarihi: 24 Nisan 2023.
  • Yasemin, Ş. E. N. & Erdağ, T. (2021). Hava Yolu Taşımacılığı Sektörü Gelişim Evrelerinin Pest Analizi ile Değerlendirilmesi: 5 Dönem+Covid-19 Pandemi Süreci Dönemi Kapsamında Bir İnceleme. TroyAcademy, 6 (2): 422-461.
Toplam 34 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Ergonomi Tasarımı
Bölüm Araştırma Makaleleri / Research Articles
Yazarlar

Seçil Ulufer Kansoy 0000-0002-5522-324X

Kaan Koçali 0000-0002-1329-6176

Yayımlanma Tarihi 15 Ağustos 2023
Gönderilme Tarihi 11 Mayıs 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 6 Sayı: 2

Kaynak Göster

APA Ulufer Kansoy, S., & Koçali, K. (2023). ANTHROPOMETRIC ANALYSIS OF CABIN CREW SELECTION CRITERIA BASED ON A380 AIRCRAFT MODEL. Ergonomi, 6(2), 145-156. https://doi.org/10.33439/ergonomi.1296025
 Kapak Resmi İndir

Dergi yılda 3 sayı (Nisan, Ağustos ve Aralık) olarak yayımlanmaktadır. Bu sayılara ek olarak Editörler Kurulu’nun kararıyla, Ulusal Ergonomi Kongresi’nde sunulan bildiriler “Özel Sayı” olarak yayımlanabilmektedir.