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Considering User Specific Design Criteria Gathered From a Participatory Design Study: A Case Study on Designing Icons for an Info-Assistant System Interface

Year 2011, Issue: 14, 97 - 113, 01.06.2011

Abstract

This article shares our experiences on how a participatory design study can be effective in building up design criteria for a specific design problem. Our research is based on concepts gathered through surveys applied to user groups, which are turned into specific design criteria and then into icon sets with a participatory evaluation study, and finally presented to the user groups again via control tests. In the end, all the data collected from three studies are turned into design criteria for future studies. In the study carried out, design criteria have been established by a certain group of designers at the end of the first stage in which 180 users participated. The study resulted with % 9 increase in user success. But the main outcome is the case specific design criteria gathered through an iterative-participatory design study.

References

  • CURRY Michael (1997), “The Digital Individual and the Private Realm” Annuals of the Association of American Geographers, Vol. 87(4):681–699, Blackwell Publishers, Oxford, UK.
  • DIMOPOULOU Maria, GIANNIKOS Ioannis (2001), “Spatial Optimization of Resources Deployment for Forest-fire Management”, International Transactions in Operational Research, Vol. 8(5):523-534, Blackwell Pub.
  • EVERS Vanessa (1999), “Cross-Cultural Understanding of Metaphors in Interface Design”, Proceedings Cultural Attitudes Towards Communication and Technology ’98, pp. 261-262, University of Sydney, Australia.
  • KEHOE Colleen, PITKOW Jim (1994) GVU WWW User Surveys, http://www. cc.gatech.edu/gvu/user_surveys/papers/
  • HALL Miranda, DE JONG Menno, STEEHOUDER Michael (2004), “Cultural Differences and Usability Evaluation: Individualistic and Collectivist Participants Compared”, Technical Communication, Vol. 51(4): 489-503, Nov 2004, Academic Research Library.
  • HALL Edward (1969), The Hidden Dimension, New York, Doubleday. HOFSTEDE Geert (1980), Culture’s Consequences; International Differences in work-related values, Beverly Hills, Sage.
  • INTERNATIONAL STANDARDS ORGANIZATION, ISO 9186 (1989): Procedures for the Development and Testing of Public Information System, International Organization for Standardization, Geneva .
  • LEITNER Michael (1997), The Visualization of Data Quality in Cartographic Displays and Its Impact on Decision Making. Ph.D. Diss. Department of Geography, State University of New York, Buffalo, NY.
  • MARCUS Aaron (2005), "User Interface Design and Culture", In AYKIN Nuray, (ed.), Cross-Cultural Interface Design, Lawrence Erlbaum Publishers, New York, in press.
  • NISBETT Richard, PENG Kiaping, CHOI Incheol, NORENZAYAN Ara (2001), “Culture and Systems of Thought: Holistic vs. Analytical Cognition”, Psychological Review, Vol. 108(2): 291-310, April 2001.
  • OBERMEYER Nancy (1998), “The Evolution of Public Participation in GIS”. Cartography and Geographic Information Systems, Vol. 25(2): 65-66. 113
  • SYARIEF Achmad, GIARD Jacques, DETRIE Thomas, McBEATH Michael (2003), “An Initial Cross-Cultural Survey of User Perception on Web Icon Design for Travel Websites”, 6th Asian Design International Conference.
  • WEBER Joe, KWAN Mei-po (2002), “Bringing Time Back In: A Study on the Influence of Travel Time Variations and Facility Opening Hours on Individual Accessibility”, The Professional Geographer, Vol. 54(2): 226-240.

Analyse des critères de conception spécifiques de l’utilisateur tirées d’une étude de conception participative: une étude de cas sur la conception d’icônes pour une interface système informative

Year 2011, Issue: 14, 97 - 113, 01.06.2011

Abstract

Cet article se concentre sur la façon dont une étude de conception participative peut être efficace dans la construction de critères de conception pour un problème spécifique. Notre recherche porte sur des concepts au moyen d’enquêtes appliquées à des groupes d’utilisateurs, qui sont transformés en modèles avec une étude d’évaluation participative, et enfin présenté à nouveau par le biais des groupes d’utilisateurs des tests de contrôle. En fin de compte, toutes les données recueillies à partir de trois études sont transformés en critères de conception pour des études futures. Dans l’étude pilote menée, les critères de conception ont été établies par un certain groupe de designers à la fin de la première étape à laquelle 180 utilisateurs ont participé à partir dequels jeux d’icônes ont été conçus en fonction de ces critères. L’étude a permis d’augmenter de 9 % dans le succès de l’utilisateur. Mais le principal résultat est le cas des critères de conception spécifiques recueillies dans le cadre d’une étude de conception itérative participative.

References

  • CURRY Michael (1997), “The Digital Individual and the Private Realm” Annuals of the Association of American Geographers, Vol. 87(4):681–699, Blackwell Publishers, Oxford, UK.
  • DIMOPOULOU Maria, GIANNIKOS Ioannis (2001), “Spatial Optimization of Resources Deployment for Forest-fire Management”, International Transactions in Operational Research, Vol. 8(5):523-534, Blackwell Pub.
  • EVERS Vanessa (1999), “Cross-Cultural Understanding of Metaphors in Interface Design”, Proceedings Cultural Attitudes Towards Communication and Technology ’98, pp. 261-262, University of Sydney, Australia.
  • KEHOE Colleen, PITKOW Jim (1994) GVU WWW User Surveys, http://www. cc.gatech.edu/gvu/user_surveys/papers/
  • HALL Miranda, DE JONG Menno, STEEHOUDER Michael (2004), “Cultural Differences and Usability Evaluation: Individualistic and Collectivist Participants Compared”, Technical Communication, Vol. 51(4): 489-503, Nov 2004, Academic Research Library.
  • HALL Edward (1969), The Hidden Dimension, New York, Doubleday. HOFSTEDE Geert (1980), Culture’s Consequences; International Differences in work-related values, Beverly Hills, Sage.
  • INTERNATIONAL STANDARDS ORGANIZATION, ISO 9186 (1989): Procedures for the Development and Testing of Public Information System, International Organization for Standardization, Geneva .
  • LEITNER Michael (1997), The Visualization of Data Quality in Cartographic Displays and Its Impact on Decision Making. Ph.D. Diss. Department of Geography, State University of New York, Buffalo, NY.
  • MARCUS Aaron (2005), "User Interface Design and Culture", In AYKIN Nuray, (ed.), Cross-Cultural Interface Design, Lawrence Erlbaum Publishers, New York, in press.
  • NISBETT Richard, PENG Kiaping, CHOI Incheol, NORENZAYAN Ara (2001), “Culture and Systems of Thought: Holistic vs. Analytical Cognition”, Psychological Review, Vol. 108(2): 291-310, April 2001.
  • OBERMEYER Nancy (1998), “The Evolution of Public Participation in GIS”. Cartography and Geographic Information Systems, Vol. 25(2): 65-66. 113
  • SYARIEF Achmad, GIARD Jacques, DETRIE Thomas, McBEATH Michael (2003), “An Initial Cross-Cultural Survey of User Perception on Web Icon Design for Travel Websites”, 6th Asian Design International Conference.
  • WEBER Joe, KWAN Mei-po (2002), “Bringing Time Back In: A Study on the Influence of Travel Time Variations and Facility Opening Hours on Individual Accessibility”, The Professional Geographer, Vol. 54(2): 226-240.

Katılımcı Tasarım Çalışmasında Ortaya Çıkan Kullanıcıya Özel Tasarım Kriterlerinin Değerlendirilmesi: Bilgi-Destek Sistemi Arayüzünde Yer Alan İkonlar İçin Bir Vaka Çalışması

Year 2011, Issue: 14, 97 - 113, 01.06.2011

Abstract

Bu makale, katılımcı tasarım çalışmasının vakaya özel tasarım kriterlerinin belirlenmesinde ne kadar etkili olduğu ile ilgili deneyimlerimizi paylaşmaktadır. Yaptığımız araştırma, kullanıcı gruplarına uygulanan anketlerin sonucunda elde edilen kavramları, anket sonuçlarının özel tasarım kriterlerine ve bağlantılı olarak ikon setlerine çevrildiği katılımcı tasarım çalışmasını, son olarak da bir önceki aşamada tasarlanmış ikon setlerine uygulanan kontrol grubu testlerine dayanmaktadır. Tüm sürecin sonunda bu üç aşamanın sonuçları ileriye dönük kullanıma açılmak üzere bir tasarım kılavuzunun özel tasarım kriterlerine dönüştürülmüştür. 180 katılımcı ile gerçekleştirilen testlerin sonucunda elde edilen veriler, bir tasarımcı grubu tarafından değerlendirilmiş ve özel tasarım kriterleri belirlenmiştir. Çalışmanın sonuçları, ikonların algılanırlığında % 9 artış ile sonuçlanmıştır. Fakat esas kazanım, ortaya çıkan özel tasarım kriterleri olmuştur.

References

  • CURRY Michael (1997), “The Digital Individual and the Private Realm” Annuals of the Association of American Geographers, Vol. 87(4):681–699, Blackwell Publishers, Oxford, UK.
  • DIMOPOULOU Maria, GIANNIKOS Ioannis (2001), “Spatial Optimization of Resources Deployment for Forest-fire Management”, International Transactions in Operational Research, Vol. 8(5):523-534, Blackwell Pub.
  • EVERS Vanessa (1999), “Cross-Cultural Understanding of Metaphors in Interface Design”, Proceedings Cultural Attitudes Towards Communication and Technology ’98, pp. 261-262, University of Sydney, Australia.
  • KEHOE Colleen, PITKOW Jim (1994) GVU WWW User Surveys, http://www. cc.gatech.edu/gvu/user_surveys/papers/
  • HALL Miranda, DE JONG Menno, STEEHOUDER Michael (2004), “Cultural Differences and Usability Evaluation: Individualistic and Collectivist Participants Compared”, Technical Communication, Vol. 51(4): 489-503, Nov 2004, Academic Research Library.
  • HALL Edward (1969), The Hidden Dimension, New York, Doubleday. HOFSTEDE Geert (1980), Culture’s Consequences; International Differences in work-related values, Beverly Hills, Sage.
  • INTERNATIONAL STANDARDS ORGANIZATION, ISO 9186 (1989): Procedures for the Development and Testing of Public Information System, International Organization for Standardization, Geneva .
  • LEITNER Michael (1997), The Visualization of Data Quality in Cartographic Displays and Its Impact on Decision Making. Ph.D. Diss. Department of Geography, State University of New York, Buffalo, NY.
  • MARCUS Aaron (2005), "User Interface Design and Culture", In AYKIN Nuray, (ed.), Cross-Cultural Interface Design, Lawrence Erlbaum Publishers, New York, in press.
  • NISBETT Richard, PENG Kiaping, CHOI Incheol, NORENZAYAN Ara (2001), “Culture and Systems of Thought: Holistic vs. Analytical Cognition”, Psychological Review, Vol. 108(2): 291-310, April 2001.
  • OBERMEYER Nancy (1998), “The Evolution of Public Participation in GIS”. Cartography and Geographic Information Systems, Vol. 25(2): 65-66. 113
  • SYARIEF Achmad, GIARD Jacques, DETRIE Thomas, McBEATH Michael (2003), “An Initial Cross-Cultural Survey of User Perception on Web Icon Design for Travel Websites”, 6th Asian Design International Conference.
  • WEBER Joe, KWAN Mei-po (2002), “Bringing Time Back In: A Study on the Influence of Travel Time Variations and Facility Opening Hours on Individual Accessibility”, The Professional Geographer, Vol. 54(2): 226-240.
There are 13 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Öğr. Gör. Dr. Asım Evren Yantaç

Publication Date June 1, 2011
Published in Issue Year 2011Issue: 14

Cite

APA Yantaç, Ö. G. D. A. E. (2011). Katılımcı Tasarım Çalışmasında Ortaya Çıkan Kullanıcıya Özel Tasarım Kriterlerinin Değerlendirilmesi: Bilgi-Destek Sistemi Arayüzünde Yer Alan İkonlar İçin Bir Vaka Çalışması. Galatasaray Üniversitesi İletişim Dergisi(14), 97-113.

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